Product management organization at ManoMano

Product organization is divided into 4 Tribes: 

SELLERS: Provide the best experience to our sellers to grow their business (main KPI: seller revenues)

VISITORS: Help customer discover what they need (main KPI: Add to cart rate)

BUYERS: Offer the most seamless and reassuring buying (main KPI: NPS and Funnel Conversion Rate)

ACCELERATE: Transform the DIY marketplace to help construction entrepreneur to run their business (main KPI: B2B repurchase rate)

→ Currently we have 1 open position in the Visitor tribe, for the Senior Product Manager, Search Experience. 

Senior Product Management role at ManoMano

Do you want to drastically simplify the discovery of a catalogue of millions of products? ManoMano leverages big data and machine learning to help millions of customers find the products they need for their home improvement projects. 

We are seeking an experienced and innovative Senior Product Manager to own, define and develop the onsite search experience and strategy of ManoMano. You will be responsible for understanding and delivering all the nuances of what makes a great search experience from the UX, the algorithms to the underlying architecture, covering all the specificities of the countries where we operate, and with great overall business impact.

The scope of this role is very complete and allows to develop an expertise track, with high visibility and complete autonomy on the scope. It requires a blend of technical & functional expertise, data fluency, user understanding, and business acumen.

Disclaimer: This is not about search engine optimization on external platforms like Google.

The job will report to the Product Director.

Your main missions will consist of 

1- Product discovery

Master the problem space of your group through a deep knowledge of your users pain points and needs through qualitative research (assisted by our user research department) or quantitative data.

Work closely with the data science team to explore the next generation of search optimizations.

2- Product strategy

Build and nurture the product vision with your stakeholders, based on the data you gathered (from users, your team, data analysis, competitors, user research…)

Turn that into a strategy and a well-thought roadmap: you will make sure that we’re building the right features

Make sure your team / stakeholders understand and embrace it through your engaging communication 

Integrate your group product strategy within the company strategy.

Provide regular feedback and communicate the vision to the leadership team.

3- Product delivery

Ensure the correct delivery of your FT (pace of delivery, quality of delivery) relying on QAs, SMs and junior PMs. Develop ownership and empowerment of your team.

Be obsessed by the impact of the features you ship through A/B testing, behavior data, etc. and generate insights about your product (with user researchers’ help)

Communicate in a timely manner with your Product Director about important information, alerts, etc. 

Expected profile

You have an engineering mindset and an Engineering or Business School degree. You thrive in a startup environment growing (fast). 

You have already worked on Big data projects, or projects involving data science.

You master the AB test techniques.

You handle ambiguity, complexity and interdependencies in an organized, prioritized and structured way. You have excellent judgment and thoughtfulness about the dynamics of a product ecosystem. You are passionate about it. 

You have great communication skills and intuition for communication strategy at every level.

We often say about you that you’re an analytical and “customer centric” person. You believe that data should help drive your product strategy.

You are kind, thoughtful and have a natural ability to get things done. You qualify as an “achiever” and a leader.

You understand perfectly the role of a product manager and you embrace the product methodology and culture. 

Your English (and French) is perfect.

Bonus points:

You have already worked in an ecommerce company, started your own company or know at least the marketplace model

You have experience with search engines.

You love DIY and want to profoundly play a role in the reinvention of this market

What we offer at ManoMano