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Key Account Manager - Lyon (H/F)

CDI
Lyon
Salaire : Non spécifié
Télétravail occasionnel

Malt
Malt

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About Malt

Malt is the fastest-growing European marketplace connecting over 280 000 freelancers with more than 30 000 clients in search of talent to contribute to their projects. Our platform provides a simple and secure one-stop shop for all the administrative, legal, and payment processes involved in freelancing. 

Founded in 2013 by serial entrepreneur Vincent Huguet and tech freelancer Hugo Lassiège, our French scale-up aims to revolutionize the world of work by creating a community in which everyone is free to choose the best people to work with.

We are a tech company with a human approach : 

- Over 300 Malters sharing one culture

- Committed to equality and diversity (50% women/men parity of Malt Leaders)

- Offices in France, Spain, Germany, Belgium and Netherlands

- 112 M € raised with ISAI, Serena, Eurazeo Growth & Goldman Sachs.

- Twice recognised by LinkedIn as one of the best start-ups to work at

Join us and become part of the #NewWorkOrder !

About the Role:

Following a Series C round of funding, Malt is scaling up fast and recruiting for our top-performing Sales team in order to accelerate our exponential growth. 

We are looking for (Key) Account Managers in charge of acquiring, establishing, and nurturing long-term partnerships with our most important clients. 

This is a challenging “full-stack” sales role based in our office in the heart of Lyon that will directly contribute to the commercial expansion of Malt all while building quality relationships with our key accounts.

 

Main missions  

 

I. Develop a portfolio of active clients within key accounts: 

- Acquire, from their portfolio of prospects and clients, a precise understanding of the rise of freelancing and the associated challenges

- Accompany them in the analysis of their organizational environments and their relationship to freelancing

- Convince them of the benefits of using a platform built on an open model that federates the leading community of freelancers in Europe

 

II. Develop the “Malt Reflex”: 

 

AMs and KAMs hold a "trusted advisor" position and establish a long-term support relationship with their clients. They play a key role in bringing value to the various client stakeholders through:

 

- Identifying new needs in advance, for a rapid and qualitative response in the proposal of new expert profiles

- Conducting meetings (regular or ad-hoc) and presenting deliverables on an ongoing basis: contractual follow-up points, production of external analyses and benchmarks, optimization of the customer experience, sharing of sector analyses, sharing of freelance feedback, etc.

 

Our Sales team is organized into Business Units that correspond to the industry sectors of our clients. Each BU is composed of Account Managers, Key Account Managers, and Customer Success Managers.

 

💼 Career Development:

 

Here at Malt we have a clearly defined career path to accompany our teammates in their professional growth.

The Sales team consists of different levels of seniority: AM, KAM, Senior KAM, SAM and BU Manager, BU Director. 

 

You also have the opportunity to develop as an individual contributor or team leader: you will join an adventure where much is still to be done and where taking initiative is highly valued (organizing events, actively participating in conferences, internal training with our peers, etc.) 

Preferred experience

  • 3 - 5 years of experience in a similar role, especially managing complex sales processes in a B2B environment
  • Business school degree or equivalent
  • Excellent formal communication and presentation skills in order to organize and lead C-level meetings
  • Appetite for business development and eager to hunt and create new opportunities to break ground in an industry where partnerships have yet to be built
  • Your curiosity and ability to establish and formalize the short, medium, and long-term needs of clients make the difference
  • You enjoy working in a fast-paced, intellectually stimulating environment that is both caring and demanding
  • Knowledge of the tech industry (languages and frameworks) is a real asset
  • You are a French speaker with fully professional English and comfortable in an international environment
  • Our Recruitment process

  • First call with Renée, our Talent Acquisition Manager, to better understand your background and share more about this opportunity
  • First interview with one of our Key Account Managers to discuss your experience in more detail, address situational questions and better understand our expectations
  • Business case to present to a BUM and a VP Sales to evaluate your sales skills
  • Final interview with a C-Level to give you an overview of Malt's strategy
  • Life at Malt 

    Our goal is to ensure your personal and professional development, which is why we provide several perks to make your life easier. 

    - Office and Life at Malt -

    One week of onboarding - Learn about our culture and product before diving into your new role in your team

    Lyon office - in the heart of Lyon

    Home office - Up to 2 days remote per week. We believe that exchange between people is important, but sometimes it is easier to concentrate at home

    Events :

    - Annual off sites - Les Arcs, Amsterdam, Séville, Agadir… What’s next ?

    - All Hands : monthly meeting point to be updated on fresh internal news.

    - Karaoke : Our team has been karaoke fanatics since day one

    Kitchen - free coffee, snacks and fruit every day

    - Malter’s benefits -

    Lunch vouchers - With the Swile card, you can eat wherever you want for lunch (the team already has a list of its fave restaurants)

    Parenthood - special parenthood policy

    RTT - Minimum 8 days off in addition to the legal 25 days

    Transportation :

    - 50% reimbursement of transportation costs

    - Bike - If you prefer to bike, Malt will reimburse you on your trip

    Envie d’en savoir plus ?

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