Team description:
As Livestorm is growing rapidly, our team is aiming to scale the care and support we provide to a wider customer base. We have big objectives! We’re looking into tripling our Customer Experience Team in the upcoming months. While we’re rapidly growing, we need team leaders who are passionate about supporting our Customer Care Experts and empowering them to give the best customer support.
As a Customer Care Team Leader, you’ll be joining the Customer Experience Team and will be managing a team of Care Experts. You’ll also work alongside our other Team Leads. You will be reporting to Elif, our Head of Customer Experience.
While Livestorm has headquarters in Paris, we are a remote-first company. As a matter of fact, members of our team are located between France, Spain, USA, Germany, Greece…, so we are looking for the best talent, no matter where you live.
Missions:
In this role, you’ll be responsible for:
For this Customer Care Team Leader - EMEA role, we are looking for someone with the following experience:
Confidence can sometimes hold us back from applying for a job. But we’ll let you in on a secret: there’s no such thing as a ‘perfect’ candidate. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.
Benefits:
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