🩺 At Lifen, we believe that everyone deserves high-quality, accessible, and financially sustainable healthcare. Lifen’s digital solutions are the missing puzzle piece for a truly patient-centric care system. We build bridges between stakeholders by facilitating the information flow: providers, insurance companies, governments, patients and the most innovative digital health apps.

🔗 How? We solve the interoperability puzzle so digital health innovators and healthcare facilities don't have to. Our FHIR platform helps cloud-based apps integrate seamlessly with primary data systems, without the hassle of connector jigsaws.

🔮 Lifen is also a pioneer in Artificial Intelligence: we build algorithms that reliably and automatically structure and integrate health information for a truly complete and dependable record system, eliminating hundreds of thousands worth of hours of routine administrative tasks.

Born in Paris and reborn all over Europe, we are more than 180 Lifeners committed to bringing the digital revolution to the healthcare sector.

 Lifen is always on the lookout for new talent 👱🏼‍♀️🧑‍🚀

The International Team

After six successful years accompanying Hospitals, Clinics and Healthcare professionals in France, we are now aiming to replicate this success in the UK. We are currently looking for our first Senior Key Account Manager in the UK, in order to develop and be fully in charge of the UK Key Accounts of the company. You will join the adventure from the beginning and you will contribute to the growth of the UK market, to build a real impact on the daily lives of healthcare professionals.

👉 You will be joining the International Team, they are in charge of developing the best go-to-market strategy on the European markets, modeling and adapting our products for health professionals, finding new clients and deliver the best experience to the existing ones. 🩺

We’re currently building the team for the United Kingdom market. We have 2 members of the team working from our Headquarters in Paris (St-Lazare). We have an office in London (Bishopsgate) and planning on recruiting 2 people to join the Business Department of the international team in a near future.

Your future missions as a Senior Key Account Manager

In close collaboration with the Senior Business Developer, you’ll work on the first international deals & projects on the UK market:

- Take care, understand and deepen the pain points of our clients and address perfectly their needs;

- Boost the adoption & usage of Lifen solutions through product demonstrations and customized advice;

- Onboard and train our customers;

- Identify churn risks and implement action plans to mitigate them.

Collaborate across teams to better focus client-facing efforts, taking the initiative to identify issues and find solutions;

Deliver compelling demonstrations, and presentations of Lifen to customers and participate to pre-sales meetings.

Deliver and ensure the best experience to our clients using our solutions, on the UK market.

By living in the UK, you might be asked to come regularly to the Headquarters in Paris (once a month maximum).

The profile we’re looking for

🩺 You have in-depth knowledge of the UK healthcare sector and you have 4 to 5 years of experience in an Account manager in the ecosystem (or maybe split with another sector).

🔗 You know how to build and nurture internal and external relationships to manage projects with multiple stakeholders from different teams.

📯 You are a real communicator and know how to federate both internally and externally.

👥 You rigorously manage your projects and do not move forward alone, team spirit and collaboration are essential for you.

📱 You consider yourself as customer-centric and always eager to resolve problems.

🇬🇧 You’re a native English speaker in order to work effectively on the UK market and within an international organization.

Caring together also means acting benevolently. Like the industry in which we operate, we foster diversity, inclusion, and equity. We highlight your skills and know-how and banish all forms of discrimination, whether sexual, religious or political.

About our hiring process

- HR interview with Satyane, Talent Acquisition Manager

- Manager interview with Vanessa, International Product Manager

- Case study to work on at home and then to present in front of the team, with Vanessa and Marc, CRO

- References check