This role will suit a style-savvy person with a love of traveling and people’s experience. The role requires the ability to develop one to one relationships with new customers and manage the requirements of our most discerning clients, through excellent product knowledge and first-rate customer service.

Within the Local Ops department in Ibiza, your main missions will be :

• Create weekly planning for revision of the properties
• Visit the properties and fill in our “Property viewing files”, adding them into our system in English and translating them into other languages (This will include a full and detailed description of the property)
• Deal with worldwide high-end owners
• Inspection of the properties up to LC’s standards
• Organizing photoshoots
• Creation of villa books and deliver to the villas
• Deal with worldwide high-end clients and arrange for them all the necessary for their holidays
• Meet & greet clients at the airport and guide them to the house to explain how everything works
• Follow up clients via email and phone
• Make sure that you always deliver a perfect service to all Le Collectionist clients
• Check-in & Check out
• Attend our weekly meeting and report your results
• Quality control on services supplied to clients
• Additional information
• Daily working hours 10am-6pm (6 days/week one day a week off)

You will need :

• Perfect English & French both spoken & written
• Driving license in Spain
• Extensive personal travel experience
• Be extremely organized and extremely punctual- this is crucial for your role
• Always answer the phone and greet visitors with a smile on your face and with your voice
• People Skills
• Savoir Faire and politeness with clients
• Potential client database will be highly considered
• Knowledge of the island of Ibiza
• Good administration skills and excellent attention to detail
• Respect confidentiality
• Dress smart chic during all office hours
• Good communication skills
• Friendly
• Patient
• Proactivity
• Driven personality

• 30 min Interview with Team Lead Stay & Supply
• 30 min Interview with Vp Ops or CFO Spain
• 10 min call with COO