TheFork, a TripAdvisor® Company is the leading online restaurants reservation platform in Europe, Australia and Latin America, with a network of more than 80,000 restaurants worldwide, more than 30.5 million monthly visits and present in 22+ countries around the globe.

TheFork connects restaurants and diners.

Through TheFork (website and application), as well as through TripAdvisor, users can easily select a restaurant according to preference criteria (such as the localisation, type of cuisine, restaurant type and average price), consult user reviews, check real-time availability and instantly book online.

From the restaurants side, TheFork provides them with a software solution, TheFork Manager, which enables restaurants to optimize reservations management, streamline operations and ultimately improve service and revenues.

TheFork team aims to inspire and enable people to confidently discover, experience and share food. We operate under a shared set of values that define how we do business and how we interact with our colleagues, our partners, our customers and our food community. We strongly believe that building a diverse workforce of people from all walks of life helps us have a richer, more vibrant, more successful workplace.

Your team:

Reporting to the Global Head of Sales, the Sales Operations & Strategy team is in charge of running smoothly and continuously improving Sales operations (hunting, inbound sales, account management and restaurant training), in a scalable way, to increase sales revenue & productivity.

You will join an agile and dynamic team, in a fast moving scale-up environment and will take part in an international organization that values strong execution, sharing and growing together.

What you will do:

As a member of this team and as a key business partner for central and local Sales teams (350+ salespeople), as well as Product and Marketing departments, you will have the following missions:

• Design and coordinate the roll-out of new core sales processes & tools
• Strengthen, scale and homogenize existing sales business processes (inbound, outbound, training…)
• Deploy and align new markets on sales processes and KPIs (launch of new countries..)
• Develop and ensure adoption of go-to-market strategy (roll-out of new offers..)
• Be responsible for yield management (Special offers, Yums, SuperYums..) and festivals topics related
• Animate local Sales Ops community as the central point of contact: daily support, onboarding, recurrent meetings…
• Drive other sales operations projects to improve sales processes and productivity of the sales reps

Who you are:

Master’s Degree of a top Business or Engineering School
3+ years experience in consulting, project management, analytics or in a similar position in a fast-paced and international environment
Ability to manage multiple projects or priorities, problem solver, action-oriented and proactive
True team player with excellent communication skills, humble and eager to learn
Data lover with strong analytical skills (proficiency in Excel and Gsheet is a must; SQL is a plus)
Fluent in spoken and written English & French
Previous experience with Salesforce (or other CRM tool) is a plus

What we offer:

Cool and cosy offices located in the heart of Paris (9e). Terraces and rooftops! This includes long chairs.
Fresh and dried fruits delivered everyday.
Ping-pong “babyfoot”, video games, board games, free massage, afterworks, Swedish gym classes, theatre courses, Playstation, piano and guitar and many other things!