Joko

Joko

Head of Operations

  • CDI 
  • Télétravail total possible

La tribu

Joko

Joko

  • Artificial Intelligence / Machine Learning, FinTech / InsurTech, Mobile Apps
  • De 15 à 50 salariés

Le poste

Head of Operations

  • CDI 
  • Télétravail total possible

About

Their mission is to make everyone’s life more rewarding. Joko is bringing FinTech into the world of rewards, with the ambition to deliver a best-in-class experience to millions and millions of consumers around the world.

They started their mission by launching a mobile app that rewards everyday spendings with a completely new approach in this industry: effortless, centralized and personalized.

They have been growing very fast (500k+ users) since they launched… and it’s only the beginning!

Joko was started by Xavier Starkloff, Alexandre Hollocou and Nicolas Salat-Baroux in 2018 and since then, their team has reached a lot of milestones:

  • 500k+ users
  • 1000+ merchant partners
  • €3 billion transactions processed
  • €12M+ raised from tier 1 investors
  • 25+ team members, and counting

What they are looking for

At Joko, they believe that excellence should be pursued everyday. They are looking for people who share their ambition and are willing to take on challenges and to seize opportunities.

They want people who are both talented and fun: determined to learn, setting the bar higher every day, but not taking themselves too seriously.

Good to know

Joko is located in awesome offices in the very heart of Paris (Châtelet).

  • Open remote policy: you can work from wherever you want
  • Team drinks every 2 weeks and yearly offsites
  • The latest in Apple’s equipment
  • And a lot of fun!

Job description

We are looking for talented people who are willing to build the most amazing rewards experience for consumers while keeping growing their own skills and expertise.

As Head of Operations, your main mission will be to make Joko more efficient to support our growth while delivering an amazing experience for users. You will be the owner of operational excellence at Joko. You will contribute significantly in driving the company’s success by working with all teams and helping the organization scale. You will report to the CEO. You will manage an Operations Analyst and a Data analyst, and will have the mission to grow this team as the company will grow.

Your team’s responsibilities:

  • Operational excellence: Set up new tools and processes and improve existing ones, in order to make the organization more efficient and more scalable.
  • Business Intelligence: Perform data analyses for internal teams in order to keep track of the business performance and to feed management’s decisions.
  • Content: Manage the full content of the app (offers from partners), quality standards and creation process, from design to execution.
  • Strategic partnerships: Manage the relationship with our main technical providers.
  • Fraud: Contribute to fighting fraud by implementing rock-solid processes, and by detecting eventual frauds through data analyses.

Preferred experience

  • Experience: You have at least 4-5 years of experience, either on a similar role in a startup, or in a consulting firm (or equivalent).
  • Analytical skills: You love solving complex problems and analyzing data.
  • Problem solver: You are pragmatic and know how to solve problems quickly.
  • Mindset: You have an entrepreneurial mindset, you like challenges and you like getting hands-on.
  • Autonomy: You are fully autonomous and able to manage complex projects from A to Z.
  • Efficiency: You are fond of productivity tools and able to deliver on time on projects with many stakeholders.
  • Attention to details: You know that the devil is in the details, and you have talent for spotting flaws when there are.
  • Tech fluency: You are comfortable in a technical environment. You are always curious to understand how things work. Bonus if you have data analysis technical skills.
  • Communication: You have strong written and verbal communication skills, and you are able to explain something complex with simple words.
  • Languages: You are fluent in English both written and spoken, as we are expanding internationally soon.
  • Education: You graduated from an engineering or business school (or equivalent).

Meet the Joko team

Joko

Joko

Head of Operations

  • CDI 
  • Télétravail total possible
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