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Business Development Manager in Healthcare

CDI
Paris
Salaire : Non spécifié
Début : 31 août 2023
Télétravail fréquent
Expérience : > 2 ans
Éducation : Bac +5 / Master

Implicity
Implicity

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Le poste

Descriptif du poste

⭐️ We need you ⭐️

Our software is the only SaaS platform aggregating and processing Data from cardiac implantable electronic devices (CIED) and weight scales. A large portion of Heart Failure patients is also implanted with CIEDs. Having all data in one platform is extremely convenient and useful for managing the patient’s clinical situation. Our Implicity Heart Failure remote monitoring solution is expanding rapidly. More and more patients and Medical Teams benefit from it every day.

By associating a Withings-connected weight scale integrated with our platform with a full remote monitoring service to manage alerts, Implicity clearly helps to improve the patient’s quality of life.

Your mission is to manage the entire sales & customer cycle:
★ Opportunity identification
★ Closing & upsell
★ Customer Satisfaction Management You will expand the number of Medical Centers plus within each Medical Center and the number of patients using our Solution.

Your 2 main KPI’s then are:
★ Development of a robust network within the hospital environment (cardiology)
★ Efficient management of workflow/sales cycle within the hospital setting - (number of closings)

Your account territory is East Region or West Region of France, and you have 1 new best friend: Salesforce. Our CRM is filled qualitatively, and it has to stay so under your close supervision & active participation.

Business Development

★ Established network within different rhythmology departments or French Medical Centers. Targets must be qualified more precisely (decision-makers of the heart failure units).

★ Prioritize actions according to potential

★ Meet Medical teams and run demos with Medical administration at the end of the process

★ Lead negotiations, & eventually establish quotes/contracts in the most professional way, aligned with company guidelines and including customer specificities

Account Management

★ You deal with the entire onboarding process to quickly onboard our new clients and train our new users

★ Once Solution is well used by Medical teams, you focus your energy on upselling: helping clients to develop their Heart Failure remote monitoring activity and increase the number of Heart Failure patients remotely monitored

★ Achieve a high level of customer satisfaction (NPS stays as high as possible) intending to keep our fantastic 0% client churn performance

★ Overall, you manage and nurture relationships with Medical teams and visit them regularly

★ You promptly address questions and technical issues reported by our clients and our nurses

Other inputs

★ You collect intelligence from the market, the patients and our clients to feed our product development roadmap

★ You develop a close relationship with our external devices manufacturer partners

★ You represent the company in conferences / symposiums / congresses / exhibitions, dedicated to the company’s business sector so that Implicity gains high visibility

!secret! Between us… Our Solution is very appreciated. It is always very rewarding to see the penetration rate to increase month after month 📈📈📈

At Implicity, you will have weekly meetings with your manager to help you succeed in your mission and continuously improve your skills. Each team works with quarterly OKR, to be clear, fair and honest with your targets. The annual appraisal is a shared exchange moment focused on your development.



Profil recherché

⭐️ You are ⭐️

🥉 Your Background:

★ Experience selling directly to hospitals and working with healthcare professionals
★ Experience as an Account Manager or Business Development Manager in the medical industry
★ Bonus if you know the cardiology field

🥈 Your Hard Skills:

★ You are great at both hunting and farming in sales
★ And you can effectively communicate with medical staff and understand their needs
★ As well as successfully onboard clients and lead projects
★ You are skilled in using CRM tools like Salesforce
★ Willing to travel to medical centers all over the East or West Region of France (you need a valid driver’s license)
★ Fluent in French and have OK communicative skills in English

🥇 Your Soft Skills:

★ Passionate about helping customers
★ Build strong relationships with partners and stakeholders
★ Efficient! You know what’s important
★ Someone who makes decisions quickly with a positive attitude and energy
★ Strong work ethic and always acts with integrity

It’s okay if you don’t meet all the criteria, just tell us why you’re a good fit for the role.



Déroulement des entretiens

😁 More cool stuff to know about Implicity 😁

💰 Remuneration ★ For this job (CDI - full time), your fixed salary will depend on your experience
★ 25% variable pay based on annual objectives
★ Company BSPCE


👍🏻 Benefits ★ Health care plan: Alan (26,5€ / month + 14€ for kids)
★ Luncheon voucher: 9€ (50% employer)
★ Transport: 50% of your pass OR sustainable mobility pass (37,5€ / year)


Why us? Simply because you will get all scale-up advantages without the usual drawbacks!
★ Activity: we are a “purpose company” - that really drives everyone’s daily motivation and commitment
★ Solution: we built a best-in-class solution, that has no direct competitor
★ Growth stage: we are not small - we are not big - we are 100 => our boom is to come
★ International: we operate at a global level, and our working language is English
★ Values: we do have values, and these are not just for posters! Integrity: we act with honesty and fairness Ambition: we strive for excellence in a healthcare demanding environment Cooperation: we care, we support, we seek collective success Autonomy: you’ll definitely get real responsibilities, and have the chance to have impact
★ Employee care:
. Our beautiful office is “rue du Louvre” (between Chatelet & Bourse)
. Regular team events, especially every Thursday evenings
★ Tools: we used Slack, Notion and DropBox, and it is pretty cool
★ Remote: 3 days / week policy
★ Worklife balance: we are definitely respectful
★ Shareholder: every single employee is incentivized with company equity

Do you need more arguments? We’ve got a bunch!


🤓 Want more infos?! ★ Our website: https://www.implicity.com/about-us/
★ Our cool grade on Glassdoor: https://www.glassdoor.fr/Pr%C3%A9sentation/Travailler-chez-Implicity-EI_IE4010545.16,25.htm
★ Our $23M Series A last January 2022: https://www.implicity.com/ressource/seriesa/
★ A cool article by La Tribune: https://www.latribune.fr/technos-medias/innovation-et-start-up/la-startup-de-la-semaine-implicity-previent-les-crises-cardiaques-grace-aux-donnees-829691.html
★ And finally, 2 interviews of our CEO Arnaud Rosier: https://www.youtube.com/watch?v=1ofIQQMWqZo https://www.bsmart.fr/video/1727,37-ecosysteme-implicity


🙏🏻 Let’s meet

★ If you believe that you are the right person for Implicity, we are looking forward to receiving your application through the careers pages of Implicity’s website

★ We are proud to be an equal opportunity employer, and we constantly challenge ourselves to build a diverse team of talents.

★ Recruitment process:
Call screen with Pierre (Head of People)
Interview with Edouard (Head of Sales) & Frédérique (Lead HF)
Interview with Anne (Head of CS) and Pierre (Head of People)
Potential ref checks

\=> Depending on your availabilities, the recruitment process should last less than 2 weeks.


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