About your opportunity

The Operations Productivity team mission is to transform Hubspot’s systems to be flexible and intentional to achieve strategic goals. Our users live and breathe scaling the business, and we’re looking for a talented product designer to work with us on making the revenue operations experience the best that it can be.

The work on this team will have a major impact on refining and reimagining the way Hubspot uses our own products to support our go to market teams and our customers. A successful designer in this role is one that thinks in ecosystems and not just features, can create and innovate even in a high complexity space, and is excited to figure out answers to questions like: How can we make go to market reps more productive.

Our Flywheel team are experts in smoothing rough edges and making our internal tools frictionless to use. They are working on problems in our own internal instance of HubSpot, so the user base is easy to access and excited to participate in the product-building process. Our team builds for HubSpot’s front line sales reps, ops teams and partners, so they can perform their best work and continue to generate continuous value for customers at scale. Learn more about the impact and critical problems the Flywheel Product Team is solving.

About you

You’re looking for an environment, team, and role where you’ll thrive and do the best work of your career. That’s why, as a Senior Product Designer at HubSpot:

• You’ll have a “seat at the table” from Day 1. Your partners and peers know what you do, greatly value it, and expect you to have strong opinions

• You’ll co-own a significant part of the product with your partners and you’ll all have the autonomy you need to drive its strategy and vision

• You’ll never have to guess about how to get promoted. We support you with clear expectations and career paths

• You’ll be able to work where and how you work best: at home, the office, or any mix of both.

Here’s a clear view of what success looks like:

• Co-create a shared strategy, vision, and cohesive roadmap for the future of this product area in partnership with product management and engineering peers

• Drive alignment, set goals, and drive understanding and motivation with your partners and team

• Understand your customer to build compelling journey scenarios, information architecture, interaction flows, and visual designs

• Work autonomously and with customer experience in mind, using our Canvas design system for a fast, efficient process with fewer handoffs

• Collaborate closely with researchers and content designers to create, refine, and iterate on new and existing experiences

• Mentor other designers as you play an active role in growing HubSpot’s UX team and culture.

You’ll love this role if you:

• Put customers at the center of everything they do

• Demonstrate experience in delivering successful, intuitive products

• Thrive when collaborating on strategy and vision with partners, leaders, and teams

• Can balance scope, speed, and quality to reach outcomes

• Understand how your projects align with and advance a company-wide strategy

• Can own the end-to-end design process, from leading discovery to producing high-fidelity screens to partnering with engineers to get the details right

• Share our HEART values and practice growth mindset

About UX at HubSpot

Our UX team is a passionate and diverse group of more than 200 product designers, content designers, researchers, and design ops folks who build consumer-grade experiences while solving enterprise-level problems. We’re set up to work as equal partners to our peers in product management and engineering. And we design and deliver a crafted experience to our customers by setting a high bar on ease of use. We’re investing deeply in building whole and healthy UX teams across all of our disciplines so we can better solve problems for our customers.

We involve our customers in every step of our development process. And we strive to deliver a B2B product that’s just as easy to use as the best B2C products on the market. When our customers grow, we grow, too!

Want to know more about product design at HubSpot?

• What does a product designer do at HubSpot?

• The possibilities of “and” — prioritizing usability alongside feature growth

• By the people, for the people: keeping your design system evergreen

• See all HubSpot UX blog posts

One more thing you should know…

There’s a lot of research showing how marginalized groups of people may not apply for jobs unless they meet 100% (or more!) of the qualifications. We also know that many UX folks come from backgrounds with different experiences that might not seem “standard”—and that’s okay! We really value people who bring unique perspectives and add new knowledge to our team.

But you might not feel like you “check all the boxes” as you read this job post. We get it. And we feel these things ourselves, too. But we hope you’ll apply anyway because we’ll take great care in working with you. 🧡

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

Important COVID-19 Guidance (For candidates applying to roles in the United States):

Per HubSpot’s policy all employees who wish to work @office or @flex or to visit an office in-person must be fully-vaccinated. At this time, @remote employees are not required to be vaccinated.

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

About HubSpot

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022, and has been recognized for award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.

Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees work across the globe in HubSpot offices and remotely. Visit our careers website to learn more about culture and opportunities at HubSpot.

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