In this full-time role you will work with Hivebrite customers to ensure that they are successful with and delighted by the Hivebrite platform. It will be your responsibility to ensure that the customer is getting value from the Hivebrite platform while building high customer satisfaction.
You will play a critical role in educating customers on Hivebrite’s capabilities and enabling them to adapt the platform to their needs. To accomplish this, you must have a combination of technical and solutions consulting skills. You should be able to discover business requirements, analyze process flows, prepare specification documents, configure and demonstrate solutions, and support the Sales and Customer Success teams.
As an Onboarding Specialist, and part of the Professional Services Team, you will deliver different kinds of implementation services for the Hivebrite platform, such as onboarding new customers to Hivebrite, managing projects for data integration, and design services.
🌟 INTERVIEW PROCESS
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