In this full-time role you will work with Hivebrite customers to ensure that they are successful with and delighted by the Hivebrite platform. It will be your responsibility to ensure that the customer is getting value from the Hivebrite platform while building high customer satisfaction. You will work with various Hivebrite teams to proactively drive adoption, help clients achieve their business objectives, advise on best practices, and act as the voice of your customers internally at Hivebrite. You will serve as a key point of contact throughout the life of the partnership.
As a Senior Customer Success Manager, you will be responsible for two primary activities: customer retention and expansion. This role reports to the Chief Customer Officer.
This role is based in Paris, France.
RESPONSIBILITIES
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