Growth Operations Manager

YOUR ROLE @GROWTH MARKETING TEAM 

Our mission is to help people going out, safely, easily and in a friendly way!

Because we’re enthusiastic about our product and truly convinced of being the most affordable and fairest mobility solution, we aim at telling people we can propose the best experience, and let them feel we truly care about them, so that they spread the word and grow a large community of friendly people. 

For this, we want to push the boundaries of creativity to promote Heetch, showing we’re also humans with strong beliefs who think we can help to make the world better. 

— As part of the Growth Marketing team, you will 1. Imagine, design and implement new smart marketing techniques, 2. Run super nice new experiments on every possible element of our products, and 3. Translate ideas to actionable items that deliver business results, in order for us to accelerate growth of both Drivers and Passengers.

WHAT YOU'LL DO

• Identify new business opportunities together with growth, product, and ops teams, and work with product & engineering teams to enable new use cases, features, and capabilities.

• Foresee game changing experiments that will help Heetch reach new targets.

• Significantly improve our Passenger and Driver CRM impact by enhancing our CRM stack (eg. Braze, HubSpot) and developing our internal products.

• Identify productivity tools and implement automated tasks (eg. through Zapier, Twilio, Infobip, Braze, research on Product Hunt…) to reach your goals faster, focus on what matters, and improve our growth machine.

• Conduct your own growth stack vision: set objectives and roadmap that will meet the business needs of Heetch, and communicate it effectively to internal and external stakeholders.

• Collaborate with other channel-specific marketing teammates (blogging, SEO, social media, local marketing, email marketers etc.) in order to identify areas for growth.

• Propose creative new projects and initiatives, from building free tools and apps that will attract prospects and convert leads, to testing new approaches to capturing existing demand.

• Orchestrate the execution of the product & growth team in partnership with engineering leaders and monitor the performance of all your team’s growth launches.

• Work closely and communicate in a timely manner with internal business leaders and other stakeholders to reach the objectives set.

• Define your target metrics, and build monitoring dashboards that will help stakeholders to keep track of your initiatives.

• Work hand in hand with our DataScience teams to agree on your experiment methodology and core metrics.

• Imagine new use cases based on the results observed, with a focus on iteration.

• Stay ahead of the curve with latest trends: in UI, UX, and digital marketing overall.

• Think out of the box!

WHAT DO YOU NEED?

• 3+ years experience in online advertising, CRM and/or growth marketing

• You are data-driven: clear understanding of data, analytics, metrics and statistics. 

• You love, and manipulate data with ease, and can both analyze a marketing funnel to size different growth opportunities, build tests to measure impact and synthesize complex results into actionable recommendations.

• You’ve got a solid A/B testing and data analytics experience, and you are performance oriented.

• You’re willing to learn.

• You think out of the box. You’re curious and creative.

• You’re not scared of pivoting.

• You have developed a deep knowledge about inbound (and outbound) marketing.

• You’ve got some copywriting skills.

• You are collaborative: you love to work with many teams; you’re open and enthusiast, and you love to help others.

• You speak Fluent in French and English.

• You're a total hustler. You don’t fold under pressure; in fact, you thrive in a fast-paced environment.

• And of course, you're a nice girl/guy 😃

BONUS IF:

• You have prior exposure to startup environments

• You’ve already worked on mobile CRM, and have experienced Braze

• You have some coding knowledge (eg HTML5, CSS3, React, Javascript…)

• You have some experience in project management and you can manage multiple projects at various stages in one time

• You’re a Heetch user

• You are an explorer 🚘

🚘 WHY WOULD YOU JOIN US?

• The opportunity to grow along with the structure.

• You are taking part in an adventure that could change mobility.

• Regular team events (lunches / dinners, off-site, seminars)

• Other advantages and perks: Heetch credits, gym member discount, Happypal credits, health insurance

• And finally, you join a close-knit team of colleagues who are as cool as they are competent

🌈Heetch embraces diversity and equal opportunity for everyone 🌍 We provide a safe and inclusive work environment. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. 

For non-European citizens, a valid working visa for France is required to be eligible for the role.

Heetch SAS is collecting your personal data (identity, contact details, academic background, professional experience and optionally a covering letter) for the processing of your application to our job offer, based on your consent.

Your personal data will only be accessible to our hiring team, our co-founders, and the manager of the position you are applying to. In addition, data are stored by our processor in order to use its applications tracking system. Your data may be stored outside of the EU/EEA but are protected by appropriated safeguards.

Your data are stored for a maximum duration of two years. If we do not reply to your application, you allow us to store your data during this term in order to potentially contact you for another position within our company or affiliates and subsidiaries.

You have a right to access to your data, to rectify them, under some conditions to erase them, and to limit the processing. Also, you have a right of portability on your data. In addition, you may revoke your consent and we shall stop processing your data. Eventually, you have a right to define directives about the fate of your data if your death should occur. 

For more information about your rights, please see our privacy policy.