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CRM and automation manager (m/w) 🚀

CDI
Paris
Salaire : Non spécifié
Télétravail fréquent

Free2move
Free2move

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Descriptif du poste

Created in 2016, Free2Move 🚀 simplifies mobility-related uses by offering a wide range of services to satisfy everyone's 🚘 travel needs.

With Free2Move, you can rent a city car for shopping or for your stay in Italy đŸ–ïž or book a car park during your weekend in Paris... all in one click, on our web/mobile platform! đŸ“Č

Born from the merger of the Stellantis Group 🚗 and the start-up TravelCar, Free2Move, thanks to its agility and its spirit of conquest has managed to establish itself in just 6 years 🚀 as a reference player to revolutionize the mobility of all travellers.

Having become the #1 reflex for more than 6 million users 👑, Free2Move operates in more than 170 countries across 5 continents 🌎 and is available in 30 languages and 26 currencies. 5000 partners trust us and several hundred thousand vehicles are available!

If you want to join a team of +250🏆 experts and bold international projects, then you're in the right place! 🎯

You will evolve in an ultra-dynamic, innovative, agile, internationally-focused structure and integrate our talented ❀teams♄, full of ideas and motivation and with multidisciplinary skills, at the crossroads of the digital eco-system and the fast-changing automotive sector.
                                                                            đŸ’ș JOIN US!
                                                                💯 It's exciting, you'll seeđŸ”„!

We are looking for a CRM and automation manager to join our Marketing Team.

More specifically, you will be responsible for 

    CRM operations

    > Build and operate CRM campaigns to improve activation, engagement and retention, for all our BtoC and BtoB products (carsharing, rental services, parking, 
) and all markets (EUR + US)

    > Report and continuous improvement

    > Manager our Channels: email / in-app / push notif / SMS

    Lifecycle strategy “loyalty + retention”

    > Own the user engagement and Retention strategy

    > Build and operate automatic campaigns to improve the journey

    > Promote our new Loyalty Program in all the existing and future campaigns

    > Animate this Loyalty program with strong offers

    > Set the KPIs and ensure the achievement of the objectives


    Data CRM projects

    > Create operational segmentation to enhance trigger and manual campaigns

    > Contribute to the construction of CRM dashboards

    > Prepare A/B tests to continuously improve the results of the campaigns


Expected skills:

    • Creative, Energetic, engaged, committed, results-oriented attitude, you are a challenger driven by numbers and innovation

    • Ability to work in rapidly evolving organizations, uncertain and under-built environments, with different profiles and constraints originating from other teams and departments.

    • You are creative and have excellent written communication skills

    • You are methodical and resourceful and constantly looking to learn and explore new practices

    • Excellent analytical skills and the ability to turn data into actionable insights. Experience in Marketing Analytics is a plus

    • At least 3/4 years of experience in a similar role, ideally in a start-up or scale-up that develops a consumer mobile app.

    • Knowing Salesforce or other CRM tool

    • Fluent in English is compulsory

    • French is a +


What we offer:


Working at Free2Move means becoming part of a tribe in which the culture of performance rhymes with a good atmosphere. It is also:

  • A start-up spirit supported by a large Group đŸ„‡
  • Depending on your mission, a possibility to work in full remote wherever you are, in hybrid or within our different offices! ⛔
  • The opportunity to revolutionize the uses of mobility with us! 🚘
  • A neat integration to start well 🎁
  • Lots of possibilities for development 📈
  • Collaboration with multidisciplinary and international teams đŸ’ȘđŸŒ
  • International projects to perfect your background! 🌍
  • An attractive salary 💾
  • A Swile card to enjoy all the restaurants around you! 🍝
  • A mutual insurance financed at 60% and a providence in case of hard times financed at 100%!
  • An access to our E-Learning platform 📚 : for the development of languages and other skills
  • Table football battles to relax ⚜

...This list is not exhaustive...

Job type:
- CDI within the head office in the heart of the 9th district in Paris or in Madrid.
- To be filled asap 

👀*Psst...! On vous file une combine :) Postulez, de prĂ©fĂ©rence, en anglais đŸ‡șđŸ‡Č

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