Field Operation Manager (X/F/M)

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Le poste

Descriptif du poste

Who are we? 👀

As a leading innovative electric vehicle charging company, Driveco’s mission is to bring electric mobility within everyone’s reach. We strive to deliver the most seamless user experience, establish the most reliable network, and utilize renewable energy resources in the pursuit of a greener, more sustainable society.

Driveco is a network of 10 000 charging points in operation or under construction, and the largest network of charging points open to the public in France, known for its market-leading reliability. Since its inception, Driveco’s charging points have enabled the charging of 125 million kilometers driven in electric vehicles, equivalent to 3 000 times around the Earth. With more than 24 000 tons of CO2 avoided, Driveco has supplied more than 22 million kWh of electricity since its establishment. For more information visit and LinkedIn (DRIVECO) 

Your missions 🚀

Are you ambitious? Do you share our drive for building a sustainable world? Then Driveco is for you.

Within Operation and Maintenance team, in charge of operating both EV charging and Solar equipment networks, you will be responsible for managing and leading the Field Operation team. Your tasks will be the following :

Manage the Maintenance team

    • Supervise a growing team of 5 maintenance engineers based in Paris HQ or Driveco branch offices
    • Organize the activity according clear priorities in line with contractual commitments
    • Guaranteeing the safety of employees and perfect compliance with standards
    • Optimize workflows and processes to reduce time and increase team efficiency
    • Analyze the quality of diagnostics and repairs, implement necessary action plan

    Ensure DRIVECO's operational excellence

      • Check the perfect functioning of the equipment during commissioning and take over responsibility for the installation from the Deployment team
      • Meet contractual commitments in terms of equipment uptime
      • Ensure equipment quality, propose and implement technical solutions to improve network reliability
      • Optimize technical and economic performance of the DRIVECO network
      • Manage preventive maintenance plan and track it’s execution
      • Diagnose failures and trigger the necessary curative maintenance operations
      • Coordinate curative maintenance operations
      • Manage service providers (equipment manufacturers, maintainers, etc.) in order to optimize resolution times
      • Remotely assist maintenance technicians during their on-site interventions
      • Participate to on-site interventions to bring DRIVECO technical and product expertise
      • Analyze failures and organize supplier warranty claims

      Support the deployment of new projects

        • Operate a transition to a maintenance offer containing different levels of service (SLA)
        • Deploy new tools (including CMMS) allowing a fine management of interventions according to the level of service contracted
        • Setting up precise reporting of intervention times by type of contract
        • Propose improvements to the supervision tool and monitor their deployment

        Preferred Experience

        DRIVECO is committed to equal opportunities and celebrates diversity by ensuring an inclusive environment for all employees. We encourage applications from all minorities, gender identities, sexual orientations, and are attentive to the specific needs of people with disabilities or requiring particular accommodations.

        Even if you feel you do not have 100% of the required skills, do not hesitate to apply so we can discuss it together. 😊

        👩‍💻 Hard Skills

        • 5 to 8 years of experience, including at least 3 years with management responsibility
        • Strong leadership to motivate and support your team towards performance
        • Fluent in English. Mastering Spanish or Italian is a plus
        • Experience in maintenance, and ideally a first experience in the EVSE or Solar sector
        • Experience with consumer electromechanical products and/or electrical infrastructure and versatile technical knowledge: electronics, IT, electrical and mechanical

        😇 Soft Skills

          • Problem Solving: Identify and apply effective solutions.
          • Business Prioritization: Prioritize actions based on their added value.
          • Adaptability: Welcome change with agility and openness.
          • Communication: Exchange clearly and collaborate effectively.
          • Influence: Unite around your impact & expertise

        Driveco’s Perks 🥰

        Group perks – for all

        • A vibrant Quality of Work Life program: awareness workshops, yoga classes, partnership with Moka Care (mental health specialist), delivery of short-circuit fruits.
        • Training offered to improve skills: technical, management, foreign languages.
        • Social and environmental commitments.
        • Events promoting integration: seminars, themed afterworks, Christmas party, etc.
        • Remote policy: up to 2 days per week.

        Country perks – for instance France

        • A partnership with corporate nurseries.
        • 25 days of paid leave + 10 days of extra time off.
        • Health insurance (Mutuelle) Alan covered at 60% by Driveco.
        • Meal vouchers: €10/voucher, 60% covered by Driveco.
        • A profit-sharing plan (up to 5% of your salary) with an extra contribution of up to €4,000 net per year.
        • Holiday bonus of 3% of the base salary (paid in June).
        • SYNTEC Collective Agreement (Convention Collective SYNTEC)
        • SEC benefits (CSE): Leeto platform, Skilleos, Gymlib, etc.

        Recruitment Process

        💡A discovery exchange with one of our Talent Acquisition Manager (30 min by video)

        ✨ Interview with the Hiring Manager

        👓 Online tests on the TestGorilla platform

        🌟 A final interview with Julien, our HR Director (30 min by video) + 2 ref checks (done by TA)

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