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Salesforce Data Manager (x/f/m)

CDI
Nantes
Salaire : Non spécifié
Télétravail non autorisé
Expérience : > 3 ans

Doctolib
Doctolib

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Le poste

Descriptif du poste

Doctolib is facing new challenges thanks to our fast growth. One of them is to establish Doctolib as a must have for all Healthcare Professionals in Europe. To do that, we are looking for a salesforce data manager within the sales performance team.Doctolib’s sales performance team aims at ensuring the best processes, tools and organisation are put in place to drive up our sales performance.

Within the the sales performance team, you will join our sales tools team, composed of:- product managers working on building the best features on Salesforce and internal tools as well (telephony, billing etc)- a run team making sure all of our 1450 end users are always supported in their daily jobThe team is working everyday hand in hands with the salesforce developers team, and also data and business project managers working on transverse processes.

Reporting directly to the Sales Tools team manager, your main goal will be to handle transverse data quality, structure and security projects around our salesforce data model.

Your missions

  •  Own salesforce data and reporting definitions
    • Build and maintain a data dictionary for all objects and fields with their definitions and level of security in the dedicated enterprise data catalog
    • In collaboration with the salesforce engineering manager, structure and revise the user management rights as well as all aspects of data management (incl. backup strategy)
    • Be the referent for all data and reporting definitions around salesforce

 

  • Lead transversal data quality projects

Working hands in hands with the doctor data foundation team, whose responsibility is to guarantee quality of prospect data:

    • Be the expert product manager for all salesforce evolutions easing data qualification (from specifying tickets to preparing roadmaps)
    • Help specify complex data imports / updates
    • Perform simple and complex data updates using our differents loading solutions (data loader, demand tools, but also Talend and in-house ETL)

 

  • Analyse, report and document
    • Audit and follow with dashboard and reports the overall data quality of the platform
    • Audit and map all data flows (in & out of salesforce) to draw recommendations on improvements
    • Make sure our data model is documented in the best way 
    • Train key users on the data model and reportings in salesforce

Your skills

  • More than 3 years of experience as a salesforce admin / salesforce business analyst
  • Passionate about data issues
  • You have already worked on data migrations in the past, and knows ETL tools such as Talend or Demand Tools
  • Excellent Excel skills and SQL basic knowledge  
  • You love working with product and tech teams and is a real tech-savvy
  • You know how to address various audiences (sales, ops, tech, etc.) and adapts their vocabulary
  • You show structure but also pays attention to details all the time
  • You like to prioritise their roadmap using a data-driven approach
  • A diploma from an engineering or business school
  • English fluent- Good level of French, German or Italian native is a plus

More about the position

  • Permanent Position 
  • Full time 
  • Nantes
  • Start Date: ASAP

About Doctolib

Founded in 2013, Doctolib is the fastest growing and one of the leading e-health services in Europe. 

We provide healthcare professionals with a software solution with a full range of services to help improve the efficiency of their operations, provide their patients with a more seamless experience, attract new patients, and collaborate with other practitioners. 

We provide patients with a more transparent access to healthcare and a full suite of online services to manage their health: from finding nearby healthcare professionals, to booking/managing appointments 24/7 online, having remote medical consultations via video and receiving a digital prescription in their online account.

Doctolib is also a group of passionate entrepreneurs who are transforming the healthcare industry and this means sharing the SCALES values.

At Doctolib, we don’t just accept diversity, we respect and celebrate it! We’re proudly committed to equal employment opportunities regardless of your gender, religion, age, sexual orientation, ethnicity, disability or place of origin. We take care of each other and are grateful for each Doctoliber’s contribution to our mission!

 

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