DialOnce

DialOnce

Lead Developer (H/F)

  • CDI 
  • Paris
  • Télétravail partiel possible
  • Bac +5 / Master
  • > 7 ans

La tribu

DialOnce

DialOnce

    Le poste

    Lead Developer (H/F)

    • CDI 
    • Paris
    • Télétravail partiel possible
    • Bac +5 / Master
    • > 7 ans

    About

    Avez-vous déjà vécu une expérience client pénible en tentant de contacter un service client? Un temps d’attente trop long ? Une absence de réponse ?

    DialOnce intervient dans le domaine de la relation client, avec une solution unique d’orchestration omnicanale sur le marché Européen.

    Nous sommes un éditeur de logiciel qui permet aux entreprises fortement sollicitées (grands comptes et ETI) de piloter leur parcours de contact pour améliorer l’expérience de leurs clients et d’optimiser leurs coûts. Tirant déjà profit de l’ensemble des leviers et services digitaux existants, nos solutions s’enrichissent grâce à l’Intelligence Artificielle et au Machine Learning.

    Depuis 5 ans, nous comptons déjà plus de 80 références Grands Comptes.

    Start-up/scale-up soutenue par des VC et ayant atteint l’équilibre financier, nous vous proposons de nous rejoindre alors que nous entrons dans une phase d’accélération importante.

    Job description

    Directly reporting to the CTO, you will be in charge of supervising the development team in coding, testing and debugging features of the application. You will also ensure effective communication between team members and other IT teams such as QA, DevOps and UX.

    Your role :

    Once a new issue is released from the Product team, you supervise or take over the following task :

    • Break down the product requirements into technical tasks
    • Estimate workload and complexity for the tasks to be performed.
    • Collaborate with your colleagues to figure out the best technical strategies and practices to complete the task successfully.
    • Develop feature by creating the cleanest, readable, robust and durable code possible in the
    • technological environment (React, GraphQL, Typescript, MongoDB ..)
    • Proceed with the “Merge Request” and submit code to the “HoE” for review / revision.
    • Submit feature to the “Tests / Recipes / Quality Assurance” team.
    • When necessary, correct any bugs identified by the QA team.

    You make sure GitLab is fully updated, backlog is clean, and that issues are fully documented.
    You will contribute to the Technical Departement structuring choices.
    You will get Business Departement updated regarding bugs and troubleshooting feed back.

    Preferred experience

    Your profile :

    • You possess an Engineer Degree in Information science or Computer Science. You have 7 years experience developing NodeJS / React applications (Typescript is a +), involving a management rôle.
    • You show strong project management, organizational and problem-solving skills.
    • You are a natural people manager, appreciated for your ability to engage the team around your project.
    • You are very comfortable within an organization structured around meticulous reporting and you have no difficulty to get processes adopted.
    • You appreciate a dynamic fast growing environment, allowing you to grow internally up to your own potential.
    • You are eager to participate in the growth of a product already helping hundreds of thousands of people.
      Fluency in French and in English is highly appreciated.

    Nice to know :)

    • Autonomy: Work in the office or from home? You have your say.
    • Unique workplace: The office? A barge moored on the banks of the Seine.
    • TOP team: The team is dynamic, committed and united.
    • Social life: You will enjoy many team events and ritual gatherings around the barbecue.
    • Tools: We are not stingy on collaborative tools: Slack, SalesForce, GitLab, TeamWork, Google Suite …
    • Professional / personal life balance is very well respected
    • Talent Management: A real Talent Management policy serving the professional development of employees.

    Recruitment process

    Phone call with the Talent Manager (30 min)
    Phone call with the CTO (30 min)
    Short technical test (remote, 1hr max)
    Face to face interviews with CTO / CEO 30 min each

    Meet the team

    This content is blocked
    Youtube cookies are required to show you this content
    Questions and answers about the offer
    • Ajouter aux favoris
    • Partager sur Twitter
    • Partager sur Facebook
    • Partager sur Linkedin