DialOnce

DialOnce

Développeur Fullstack (H/F)

  • CDI 
  • Paris
  • Télétravail partiel possible
  • Bac +5 / Master
  • > 7 ans

La tribu

DialOnce

DialOnce

  • Artificial Intelligence / Machine Learning, SaaS / Cloud Services, Software

Le poste

Développeur Fullstack (H/F)

  • CDI 
  • Paris
  • Télétravail partiel possible
  • Bac +5 / Master
  • > 7 ans

About

Avez-vous déjà vécu une expérience client pénible en tentant de contacter un service client? Un temps d’attente trop long ? Une absence de réponse ?

DialOnce intervient dans le domaine de la relation client, avec une solution unique d’orchestration omnicanale sur le marché Européen.

Nous sommes un éditeur de logiciel en SaaS qui permet aux entreprises fortement sollicitées (grands comptes et ETI) de piloter leur parcours de contact pour améliorer l’expérience de leurs clients et d’optimiser leurs coûts. Tirant déjà profit de l’ensemble des leviers et services digitaux existants, nos solutions s’enrichissent grâce à l’Intelligence Artificielle et au Machine Learning.

Depuis 5 ans, nous comptons déjà plus de 80 références Grands Comptes.

Start-up/scale-up soutenue par des VC et ayant atteint l’équilibre financier, nous vous proposons de nous rejoindre alors que nous entrons dans une phase d’accélération importante.

Job description

Directly reporting to the CTO, you will develop features from the ground up, taking input from the Product team. You will have to figure out the right architecture, identify performance and security constraints and pilot features implementation until final tested release.

Your role :

Once a new issue is released from the Product team, you take over the following task :

  • Break down the product requirements into technical tasks
  • Estimate workload and complexity for the tasks to be performed.
  • Collaborate with your colleagues to figure out the best technical strategies and practices to complete the task successfully.
  • Develop feature by creating the cleanest, readable, robust and durable code possible in the technological environment (React, GraphQL, Typescript, MongoDB ..)
  • Proceed with the “Merge Request” and submit code to the “HoE” for review / revision.
  • Submit feature to the “Tests / Recipes / Quality Assurance” team.
  • When necessary, correct any bugs identified by the QA team.

Preferred experience

Your profile :
*You possess an Engineer Degree in Information science or Computer Science. You have 3 - 5 years experience developing NodeJS / React applications (Typescript is a +), and 7+ years of work experience overall

  • You show strong analytical, organizational, problem-solving skills, you are a detailed orientated person.
  • You are eager to participate in the growth of a product already helping hundreds of thousands of people.
  • You are a Team Player, going out of your way to help your teammates achieve their goals.
  • You appreciate a dynamic fast growing environment, allowing you to grow internally up to your own potential.
  • You are very comfortable within an organization structured around meticulous reporting.
  • Fluency in French and in English is highly appreciated.

What is special about DialOnce ? :)

  • Autonomy: Work in the office or from home? You have your say.
  • Unique workplace: The office? A barge moored on the banks of the Seine.
  • TOP team: The team is dynamic, committed and united.
  • Social life: You will enjoy many team events and ritual gatherings around the barbecue.
  • Tools: We are not stingy on collaborative tools: Slack, SalesForce, GitLab, TeamWork, Google Suite …
  • Professional / personal life balance is very well respected
  • Talent Management: A real Talent Management policy serving the professional development of employees.

Recruitment process

Phone call with the Talent Manager (30 min)
Phone call with the CTO (30 min)
Short technical test (remote, 1hr max)
Face to face interviews with CTO / Tech lead / CEO 30 min each

Meet the DialOnce team

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