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CRM Solutions Manager

CDI
Singapore
Salaire : Non spécifié
Télétravail fréquent
Expérience : > 3 ans
Éducation : Sans diplôme

D-EDGE Hospitality Solutions
D-EDGE Hospitality Solutions

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Le poste

Descriptif du poste

  • Work alongside Strategic Account Sales Representatives in closing deals by providing business and application expertise during the sales cycle for D-EDGE CRM
  • Responsible for discovery calls, solution architecture definition and delivery of solution-based demonstrations to customers
  • Develop and deliver high quality standard presentations and demonstrations to prospects and customers in collaborating with Sales and Account Management teams.
  • Provide direction and specialist knowledge in applying the technology / application to client business
  • Direct customer facing discovery sessions and technical presentations, solution demos relating to D-EDGE CRM applications and services
  • Strategic planning and account development
  • Provide product and solution positioning training to sales associates
  • Present and articulate product features and benefits, product future direction and overall CRM solutions
  • Design, validate and present D-EDGE CRM solutions to include advanced product concepts, future direction and 3rd party complimentary products
  • Develop and manage reference sites through high quality technical, professional client relationships
  • Support sales team in online/in-person selling efforts with minimal supervision
  • Liaising with HQ in Paris and the CRM teams in Germany for updates and feedback
  • Liaising with Onboarding and Client Services teams to make sure all Clients business requirements identified and discussed during the discovery phase are well taken into account
  • Lead projects with deliverables, deadlines and key milestones

Profil recherché

  • Experience in multi-cultural, international organization, marketing or related industry preferred
  • Requires a Senior Manager who can identify potential deals and develop the tactics and team needed to bring them to fruition
  • Ability to plan and manage at both strategic and operational levels
  • Experience in relationships with Internet B2B companies
  • Experience in small or medium business environment
  • Be animated by a spirit of solutions finder
  • Team player who also knows how to make things happen
  • Directive, supportive, participative, and achievement oriented.
  • Word, Excel, PPT,
  • Any experience with RMS, PMS, CRM, CMS or Google Analytics, HTML coding will be a plus
  • Fluent in English and Mandarin (spoken and written). Any other Asian language is an advantage
  • Business trip is required

Déroulement des entretiens

D-EDGE is an equal opportunity employer. We do not discriminate based on : race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

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