Cubyn

Cubyn

Account Manager Marketplace (M/F)

  • CDI 
  • Télétravail total possible
  • Bac +5 / Master
  • > 6 mois

La tribu

Cubyn

Cubyn

    Le poste

    Account Manager Marketplace (M/F)

    • CDI 
    • Télétravail total possible
    • Bac +5 / Master
    • > 6 mois

    Cette offre a été pourvue !

    About

    Cubyn is building the #1 e-commerce logistics network in Europe, disrupting the old-fashioned fulfilment industry thanks to its full-stack approach.

    Leveraging its proprietary logistics networks (warehouses) and software, Cubyn fulfilment solution is a growth enabler for all e-commerce players, providing them with :

    • Low prices : on average 30% cheaper than traditional players powered by cutting-edge operations and automation
    • Best quality : fast and reliable deliveries worldwide thanks to their algorithms
    • Unique experience : killer product with a one-stop-shop web platform to monitor everything, connected in 1 click

    E-commerce leaders, both digital brands and marketplace merchants such as Chef Club, Fittrack, BackMarket and Rakuten, rely on Cubyn to ship millions of parcels.

    Key Figures

    • Last fundraising round of 35M€, for a total of 55M€ raised (Fulfilment startup Cubyn raises €35M to expand across Europe | TechCrunch)
    • 8x revenue growth in 2020 up to 250M€ GMV
    • 85+ employees working from all over the world and 300+ working in their warehouses

    Job description

    As an Account Manager, you will be joining the Sales team and will report to the Team Lead, for the Marketplace Team.

    Your missions will be the following:

    • Manage your own client’s portfolio, from onboarding until recurrent follow-up of the client’s activity
    • Measure and analyze the performance and the quality of your clients, in order to support them, accelerate continuously their development and increase their satisfaction
    • Create upsells opportunities for your active clients, working closely with the Account Executives
    • Contribute actively to the continuous improvement of our offer and services

    Preferred experience

    Ideal profile:

    • You are graduated from a business or engineering school, or a university equivalent
    • You have good knowledge of logistic, e-commerce or SaaS industries
    • You are passionate about customer experience and support
    • You have an analytical spirit and an appetite for challenge
    • You are creative and source of proposals
    • You master French and English, both orally and in writing. Mandarin is a strong plus.

    Recruitment process

    Our hiring process from “Logic Test” to “Job Offer” take less than 2 weeks (depending on your availabilities)

    1. Logic Test
    After sending in your application you will receive an online logic test. This is a mandatory step for everyone who applies to Cubyn. This test gives us an idea about your ability to analyze information, detect patterns and relationships, and solve problems on a complex, intangible level. After you submit your answers, we’ll check your results and get in touch.

    2. Pre-screen call
    Once you’ve passed the logic test, one of our recruiters will reach out for the first interview. This is our chance to get to know you better and see which roles in the pipeline you might be best suited for. We’ll ask questions in regards to your previous experience and your career interests.

    3. First round interviews
    When you are invited to your first round of interviews, you will be directly scheduled for a set of interviews. Depending on the team you want to join, you might be asked to perform a technical test.
    As part of the first round of interviews, we will focus on the set of skills needed for the role you applied for

    4. Second round interviews
    This interviews aim to understand your view on several organizational topics and situations in the past where you have demonstrated values and behaviors that we value at Cubyn.
    You will meet people from different teams and get a better understand of how we work at Cubyn

    5. Welcome to Cubyn

    Meet the team

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    Questions and answers about the offer
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