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Account Manager

CDI
Paris
Salaire : Non spécifié
Début : 28 février 2021
Télétravail non autorisé
Expérience : > 5 ans
Éducation : Bac +5 / Master

Contentsquare
Contentsquare

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Le poste

Descriptif du poste

Contentsquare is a dynamic SaaS technology startup based in Paris seeing explosive growth following $190 million of funding. Recognized by Gartner as one of the four most innovative ecommerce technologies in the world, and Wired Magazine as one of Europe’s hottest startups, Contentsquare is a Digital Experience Analytics Platform helping brands to create better experiences online.

We work with 600+ clients globally including Unilever, L’Occitane, GoPro, Hertz, Avon and Club Med to empower their teams with behavioral insight.

As an Account Manager for our Sales team at Contentsquare, you will be responsible for delivering consistent, predictable revenue growth from our existing client base. If you’re an established sales professional with a proven track record in helping customers achieve lofty goals, we should chat.

Responsibilities :

  • Take full ownership of accounts and contract renewals/retention, while creating cross-sell and up-sell opportunities.
  • Connect and build relationships with existing clients and act as a trusted advisor with an eye for up-sell opportunities.
  • Create opportunities to network both within existing accounts by unlocking contacts across new departments as well as referrals to expand our reach.
  • Work with Leadership to handle more complicated renewal processes.
  • Identify opportunities to expand revenue from current customers through understanding long-term strategic business and people goals.
  • Identify opportunities to expand current relationships to parent or subsidiary organisations.
  • Work closely with Customer Success to lead on touch points with clients during the subscription year.

Profil recherché

  • 5+ years in sales with relevant SaaS sales experience selling to digital marketers.
  • Excellent communication skills both with customers and within an organisation.
  • Proven negotiation and closing skills.
  • Strong track record of navigating within large and mid-market organisations.
  • Ability to develop senior-level relationships quickly and effectively.
  • Experience presenting to senior managers and the C-level executives.
  • Ability to manage multiple opportunities simultaneously at various stages of the buying process.
  • Take an active interest in increasing customer satisfaction and deepening customer relationships.
  • Ability to be flexible and adaptive.
  • Experience with enterprise SaaS / E-Commerce / Analytics vendors preferred.
  • Fluent in French and English.

As well as the opportunity to have a tangible impact on the success of the global business here’s what else we offer:

  • Plenty of opportunities for training and development.
  • Flexible approach to working hours and holidays.
  • Attractive people care approach with good health insurance, and French family care policy after 1 year of employment.
  • Fun office culture with regular socials and perks ranging from go-karting, junkyard golf and rooftop curling to in-office massages, basement jazz trips, brie and boardgame evenings and movie nights.
  • An office fully-stocked with (decent) coffee, breakfast, fruit and snacks (plus a regular supply of chocolate hobnobs).
  • Travel opportunities to our global offices for onboarding, the Hackathon, and our annual worldwide kickoff trip.

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