Account manager - CDI - Paris

Résumé du poste
Salaire : Non spécifié
Télétravail occasionnel
Expérience : > 2 ans
Compétences & expertises
Contenu généré
Outils d'automatisation


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Le poste

Descriptif du poste

Grow and nurture a portfolio of clients by understanding their goals and need and identifying opportunities for growth to realize cross-selling and up selling.

Own and manage renewal activities to execute a timely and profitable contract renewal

Maximise your portfolio’s expansion (upsell, cross-sell) while minimizing churn risks and contraction and impacts on customer satisfaction

Develop and automate our processes, practices & tools

Gather customer product feedback to help shape and define the product roadmap

Bring in new ideas to delight our customers

Be the main point of contacts of our customers to inform the customers about product releases

Profil recherché

  • Excellent verbal and written communication skills in French.

  • Fluent English is a must.

  • Passion for consistently providing excellent customer experience.

  • Comfortable managing several tasks and issues in a fast-paced environment.

  • Previous experience in a sales and/or CSM position is preferred.

Déroulement des entretiens

  • Send your application in the form below

  • Introductory interview (30′)

  • Technical interview (60’) : one interview with real life use case to test your ability to work with us and fit with our values

  • Interview with founders (60’)

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