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Sales Operations Manager F/H

CDI
Paris
Salaire : Non spécifié
Télétravail non autorisé

BRIGAD
BRIGAD

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Le poste

Descriptif du poste

→ Your mission

As a member of the Business Operations team, you will be more specifically in charge of the operational success of the Sales team.
Your mission is to help the Sales team scale by highlighting new Business levers and manage strategic projects to optimize Sales tools and processes.
You will work closely with the VP Sales Europes and Sales managers, to provide them analysis and recommendations. Your projects should help Sales to focus on their core work and be more efficient.
This role reports to the Head of Data & Business Operations.

→ Your responsibilities

  • Make proactively recommendations to improve the Sales team’s productivity & performance. From prospect scoring to Sales tools stack rationalization, the Sales Ops manager has to run analysis and manage projects to implement best-in-class solutions, in collaboration with the Head of Sales Europe

  • Be in lead on the CRM optimization: Audit of our existing CRM, propose recommendations and implement updates. It will be your first main project at your arrival.

  • Manage future Strategic Projects aiming to improve Sales performance
    You will be in charge of prioritizing, scoping and implementing future Sales Operations projects: bonus structure redefinition, email automation, calling tools optimization, etc. The purpose is to help Sales having a 360° view of their prospects and clients, and have the right processes and tools to convert them into Brigad users.

  • Be responsible for Sales’ data quality from A to Z: ensure with Tech team the efficient integration of various Sales data sources (CRM, Aircall, etc.), update Sales dashboards and detect abnormal KPIs evolutions.

  • Be in charge of Sales training on your project: with the support of the Sales enablement manager, train teams on new processes or tools, and create simple and qualitative Sales knowledge base

Work closely with the Marketing, Product, Data and Sales teams: make sure no-one is working on silos on Sales Ops projects

Become the point of contact for Sales process questions: On the top of long term projects, answer Sales teams and managers’ questions about Sales processes and tools.


Profil recherché

If you have..

  • At least 4 years of experience, with a minimum of 3 years in either Sales Ops, CRM implementation or Consulting. Having a small experience in Sales is a plus but not mandatory
  • Strong understanding of CRM processes and tools. Having already participated in a CRM implementation is a strong plus
  • Proven experience in project management with transversal teams (C-levels, marketing, product, data and sales teams)
  • Analytical skills: very good knowledge of Excel and data crunching is a must. Knowing SQL is a strong plus, you are at least not afraid to learn fast about it
  • Both thinker & doer : strong analytical skills but also the ability to implement processes or tools by yourself
  • Creative problem solver: ability to detect issues and imagine creative solutions with limited resources
  • Good communication skills, oral and written
  • Ability to work independently by prioritizing effectively
  • Fluent professional English is a must. French is a strong plus.

… Then apply quickly! We look forward to meeting you! Here are all the other advantages by joining us

🏢Beautiful offices in the heart of Paris (Sentier)
🎉 Off-site events and regular afterworks
👫A young and innovative team
💸An attractive and uncapped package
🍕Restaurant tickets on your Swile card (4,25€ per day worked)
⚕️The Alan mutual fund 50% supported by Brigad
🏋 Preferential rates on your Gymlib subscription
💻 A Macbook Pro
🏠 Possibility of remote
📈 Coaching sessions in 1:1 every week / Regular Manager Training
🇬🇧 Weekly English and French lessons offered by Brigad
☮︎ A caring environment (Glassdoor rating: 4.5/5)
🍳Discover the Brigad experience by putting yourself in the shoes of one of our users for a day

Brigad guarantees equal opportunities to all candidates. Each application received is put into consideration regardless of ethnic and racial origin, opinions, beliefs, gender, sexual orientation, health or handicap.

Brigad’s fundamental values guide us each day in order to tackle those challenges with consistency and build an extremely strong culture:

  • Brave : Be bold and make courageous moves.
  • Impact : Do things that make a real difference.
  • Care : Pay attention to all the people around you.
  • Enjoy : Love what you do and have fun

Déroulement des entretiens

1st call with an HR team member
A meeting and Business case with Maïté, your future manager, and a member of the Sales team
Culture-fit session with a C-Level at our Paris office

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