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CRM Specialist F/H

CDI
Paris
Salaire : Non spécifié
Télétravail non autorisé
Expérience : < 6 mois

BRIGAD
BRIGAD

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Le poste

Descriptif du poste

→ Your mission

You will be part of the CRM team, within the marketing team.

The role of the CRM team is to increase user activation, engagement and retention for both talents and businesses, in FR and UK, on all our verticals.

As a CRM specialist, you will be in charge of implementing personalised, multichannel CRM campaigns, ensuring relevant and targeted communications are sent to users at the right moment.

You will report directly to the CRM Manager.

→ Your responsibilities

More concretely, your role as CRM specialist will be to:

  • Handle the run and day to day production management of multi-channel communications from A to Z: content creation, email creation in our tool, sending, reporting and data analysis

  • Increase the CRM impact on talents reactivation. To do so, you will need to test & learn… a lot!
    But also fine-tune targetings, understand behaviours, compare performances… You will constantly analyse the campaigns to identify what to improve, how to improve it and then test it!

  • Help on defining and deploying the oneshot communication calendar

  • Work on email templating

  • Create great and impactful content inline with our brand guidelines and tone of voice

  • Follow-up closely deliverability and email performances


Profil recherché

If you …

  • Already have a first experience in digital marketing. If you worked on some CRM topics and with any CRM tool (such as Hubspot, Mailchimp, Braze…) it would be a strong plus.
  • Master perfectly the magic of words and feel at ease with writing content
  • Have a good level of English (Brigad is an international environment where English is our daily communication language)
  • Have a strong attention to detail
  • Have a data-driven approach: you analyse each of your actions and take decisions according to what the figures tell you
  • Have a good ability to prioritise
  • Are curious, autonomous and proactive - you find ideas to get the most out of our tools and sendings
  • Are a real team player (you will have to work with the marketing team but also many other teams)
  • Are looking for an awesome mission to work for, in an international fast-growing environment

… Then apply quickly! We look forward to meeting you! Here are all the other advantages by joining us

🏢Beautiful offices in the heart of Paris (Sentier)
🎉 Off-site events and regular afterworks
👫A young and innovative team
💸An attractive and uncapped package
🍕Restaurant tickets on your Swile card (4,25€ per day worked)
⚕️The Alan mutual fund 50% supported by Brigad
🏋 Preferential rates on your Gymlib subscription
💻 A Macbook
🏠 Possibility of remote
📈 Coaching sessions in 1:1 every week / Regular Manager Training
🇬🇧 Weekly English and French lessons offered by Brigad
☮︎ A caring environment (Glassdoor rating: 4.7/5)
🍳Discover the Brigad experience by putting yourself in the shoes of one of our users for a day

Brigad guarantees equal opportunities to all candidates. Each application received is put into consideration regardless of ethnic and racial origin, opinions, beliefs, gender, sexual orientation, health or handicap.

Brigad’s fundamental values guide us each day in order to tackle those challenges with consistency and build an extremely strong culture:

  • Brave : Be bold and make courageous moves.
  • Impact : Do things that make a real difference.
  • Care : Pay attention to all the people around you.
  • Enjoy : Love what you do and have fun

Déroulement des entretiens

  1. A first call with our Talent Acquisition team
  2. An interview with the CRM Manager (in person)
  3. A case study to prepare at home
  4. Interview with the VP Marketing
  5. Company fit with the COO

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