Product Manager - Engagement
Product Manager - Engagement
🤑 Simple et sans paperasse, Bling est la 1ère app qui dépanne ses utilisateurs instantanément 100€
⚡️ Avance de cash instantanée
🛡 Bouclier anti découvert
🇪🇺 Bling est aujourd’hui présente en France et en Espagne avec comme ambition d’être la première solution européenne de cash-on-demand
🔥Avec plus de 650 000 utilisateurs, nous avons une croissance mensuelle à deux chiffres en France, un lancement réussi sur le marché espagnol et une ambition européenne. Leurs bureaux sont basés à Paris et Barcelone.
Bling is a mobile app that instantly lends our users up to 100€ for one month to do whatever they want. Every month, we help thousands of people to make ends meet, avoid bank overdraft fees, and to have better visibility on their expenses. All this by keeping a fresh, cool and a ethical approach.
📍Our offices are based in Paris and Barcelona.
The PM for Engagement will be key to enhance our customer’s experience. Your main goal will be to help develop features to boost our customer’s satisfaction and retention metrics. You will actively communicate with our Customer success team to gain insights and empower them with tools that boost their capacity.
This position will report to the Head of Product in the Barcelona office and work closely with all the teams at Bling.
- Identify and prioritize new opportunities for engaging customers and enhance experiences within the app.
- Actively communicate with the Customer Success team to develop features and tools that empower their capacity.
- Maintain quality and reliance on our Chatbot as we are expanding into new countries and languages.
- Own the performance of all assigned KPIs and AB test all the initiatives towards a continuous improvement of the user experience.
- Communicate the roadmap, prioritization and scope trade off decisions to key stakeholders.
- Full-time permanent contract.
- Based in our offices in Barcelona. Possibility of partial remote work.
- Flexible working hours.
- Employee benefits package : healthcare insurance, Language classes, and more
- Others : coffee, fresh fruit and regular cross-team lunches at the office
Why join us
- Our mission is helping our customers keep their finances in good shape.
- We have the exciting challenge of achieving Product Excellence in a key, growing industry.
- Embark on an adventure at a highly successful, for-good fintech.
- Join an international, open-minded team that seizes every opportunity to celebrate success.
- See the impact of your work every day.
- Like us, you’ll be deeply committed to delivering positive outcomes for customers and passionate about shaping the future of Bling.
- 3-5 experience in product management
- Experience in building app features to improve user engagement in B2C fintech
- Experience successfully launching and scaling app products and top user experiences
- Plan and execute A/B testing experiments to improve experiences and diagnose problems through usability research and analytics.
- Self-starter, with an entrepreneurial spirit and a “hands on” approach
- Exceptional prioritization and project management skills
- Strong analytical, communication and presentation skills
- Experience in Fintech app is a plus
- Experience in scale up phase startups is a plus
Meet the team
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