Back Market is the #1 marketplace for refurbished electronic devices in Europe and in the US, leading the way in a shift towards a circular economy, freeing the planet from electronic waste. We are proud to sabotage ‘new’ by connecting highly certified professionals to consumers who are looking for a more affordable, reliable and an ecological alternative to purchasing brand new products.
Back Market is undergoing meteoric growth and has raised over 434M€ already! We have the objective of reaching 650 Back Makers (or Saboteurs) by the end of 2021! We are thrilled to have an inclusive, fulfilling and caring work environment in all our offices (Paris, Bordeaux, New-York, Prague and Berlin). This is an opportunity for you to join a talented, humble and passionate team at the heart of innovation : the Bureau Of Technology
Be a part of the movement. Join the refurb revolution.
About the job
As a member of the Product team, you will be a key player in the development of Back Market activities at an international level. You will work closely with our engineering, customer care, ops and marketing teams, a group of passionate professionals committed to the promotion of refurbished and Back Market products.
You have a passion for delightful design and aim to deliver great user experiences? You want to have a strong impact on key business metrics? You want to have a meaningful impact through your job?
Here is your opportunity.
As part of the Perfect Journey Tribe (B2C), you will be the Product Manager leading the ‘Browsing’ squad, whose mission is to foster the discovery of our wonderful products (you can read this article to discover our organization and our different teams 😎).
You’ll be responsible for :
You will be in charge of defining the experience of our customers on our main entry pages: landing page and product page. By building efficient operational tactics thanks to your business acumen, product mindset and interest in unforgettable user experiences, you take the Back Market interface to the next level.Within your squad, you will be the entry point for other teams to understand the short, medium and long term priorities, and translate the Back Market vision and OKRs into a product vision adapted to your scope.You will be the main counterpart for multiple stakeholders, you’ll co-construct with them and align them around the team roadmap. You will liaise with all product counterparts (designer, researchers, web analysts etc.) and different squads to ensure that your product fits perfectly into the Back Market experience.You will be in charge of defining your team's product roadmap: create, maintain and deliver a list of prioritized features and business enablers in order to continuously improve our user experience. You’ll be responsible for delivering high-quality features both to our mobile and desktop interfaces. By leading the full product cycle: Problem identification, user research, ideation, design, development, and launch. Your rigour will allow you to guide your squad in the most efficient way possible: writing detailed specifications and framing, being as efficient as possible on defining our user stories, evaluating different evolution requests, continuously benchmarking to participate in the evolution of our user experience are for you a no brainer. You will show initiative to animate our different agile rituals. You know how to question your own operational mode as well as that of the team. You will be the daily partner of the Engineering Manager in order to ease the planning of your perimeter’s releases. Thanks to your ownership, you know how to adjust priorities if necessary, communicate, work closely with engineers to ensure our quality standards and respect our commitments. You are able to communicate the risks and impact of proposed changes, and anticipate potential problems. You use common sense and pragmatism. You have a strategic but simple vision of your product. You don't try to reinvent the wheel. For you, the product must amplify the value of business expectations.You have an analytical mind. Monitoring our key performance indicators / being able to define targeted increments are part of your daily life. Data is your secret weapon to better frame and measure the quality of our features and increments.You're perfect for this role if :
A strong experience (5 years and more) as a PM in an Agile environment on issues related to improving e-commerce customer experience. Bonus points if you already have experience in marketplace’s mechanics. You have a perfect mastery of Agile concepts. You have the ability to bring new methods of framing, prioritization and facilitation of your team's work. Your technical knowledge allows you to interact with our engineers on a daily basis. You have a passion for the Product. By having the user at the center of all your thoughts, you aim for innovation to maximize your product impact. You are able to motivate your choices strategically (via insights, KPIs etc.). You must be able to challenge your intuitions through the use of data. You are business and strategy-oriented. You have effective and precise communication skills. The animation of relationships with all Feature Team stakeholders will be at the heart of your mission. You are rigorous, humble, curious and proactive. Team spirit is essential for you. English is a no brainer, we are an international team.WHY SHOULD YOU JOIN US ?
• A meaningful job: through hard work, you will help avoid thousands of tons of electronic waste and fight against planned obsolescence. It counts!
• An attractive salary, equity, multiple benefits (meal tickets, health insurance, etc...), parental benefits, remote-friendly, relocation package, internal events, etc…
• Technical challenges all day every day: you will have the freedom to innovate and adopt new ideas!
• Work with passionate experts who will share their knowledge and help you develop and grow! (Backademy, technical guilds, Meet-up & Conference)
• Grow your career with a flexible career path, BackMarket can help you evolve!
• A booming scale-up: our environment is rapidly growing in Europe, the USA and soon in Asia!
• A lot of fun: you will have the opportunity to work in a fast-paced, open-minded and friendly environment.
BackMarket is an Equal Opportunity Employer for any minority, disability, gender identity or sexual orientation.
