Back Market

Back Market

Intern Supply Quality Manager

  • Stage 
  • Ile De France

La tribu

Back Market

Back Market

  • Collaborative Economy, E-commerce, Environment / Sustainable Development

Le poste

Intern Supply Quality Manager

  • Stage 
  • Ile De France

Cette offre a été pourvue !


BackMarket is the number one European (and soon global) marketplace specializing in the sale of fully refurbished tech devices.

Job description

Back Market is the #1 marketplace for refurbished electronic devices in Europe and in the US, leading the way in a shift towards a circular economy, freeing the planet from electronic waste. We are proud to sabotage ‘new’ by connecting highly certified professionals to consumers who are looking for a more affordable, reliable and an ecological alternative to purchasing brand new products.  

Back Market is undergoing meteoric growth and has raised over 335M€ already! We have the objective of reaching 650 Back Makers (or Saboteurs) by the end of 2021! 

We are thrilled to have an inclusive, fulfilling and caring work environment in all our offices (Paris, Bordeaux, New-York, Prague and Berlin). This is an opportunity for you to join a talented, humble and passionate team at the heart of innovation. 

Be a part of the movement. Join the refurb revolution.

Our concept is simple but radical. By helping our customers discover and purchase the highest quality refurbished electronics we are creating an alternative to the mainstream behavior of always purchasing new products. Prolonging the lives of these devices has a significant global impact. E-Waste accounts for 70% of all our toxic waste! By prolonging the lives of kitchen appliances, computers, mobile devices and more, we have already saved 3,766 tons of e-waste since 2014

Your missions, if you accept: 🥇

  • Analyze our merchant overall quality of delivery, products and after sales service to identify levers for improvement 
  • Contribute to designing tools and processes to support our merchant in improving their quality
  • Contribute to the identification and launch of concrete actions for account managers to improve the quality of their merchant
  • Work with the Salesforce team to push those actions into our CRM tool (Salesforce)
  • Build resources to support the deployment of these actions to account managers and foster adoption
  • You're in the right place, if: ⭐

  • Native French Speaker, English is a no-brainer (we’re an international company and all internal global communications are in English)
  • You are available for a 6 months internship
  • You have a good understanding of the e-commerce and retail environment in Europe, and what will lead Back Market to success
  • .You are data-driven and feel comfortable with excel/Gsheet to run analysis and build business insights from data
  • You have strong Project Management skills and are able to work with multiple stakeholders
  • You are organized, structured, you pay attention to details and have a lot of drive with a can-do / will-do attitude
  • You thrive in a dynamic, challenging, fast-paced work environment. 
  • Recruitment process: 📅

  • Phone screen with Goda, our Campus Recruiter
  • Case study (technical test)
  • Interview with Océane, our Supply Quality Performance Manager
  • Interview with Agathe, Head of Supply Operations
  • Back Market is an Equal Opportunity Employer for any minority, disability, gender identity or sexual orientation.

    Meet the Back Market team

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