About
Freeing the planet from electronic waste, leading the shift towards a circular economy, and building a global billion-dollar tech company are three solid reasons to wake up in the morning.
Founded six years ago in Paris, Back Market is the world's first online marketplace dedicated to refurbished consumer electronics. Just as Airbnb brings together homeowners and travellers on one trusted platform to draw economic value from a previously underutilized asset — vacant living spaces — Back Market connects the best sellers of refurbished consumer electronics with consumers looking for a more affordable, reliable, and environmentally-friendly alternative to buying new.
In order to further accelerate Back Market’s high GMV growth and ensure the best possible supply across our marketplaces, Back Market is recruiting a Head of Asian Supply, based in our office in Hong Kong.
Within the Asian Development Team, you will manage a team of Salespeople, responsible for connecting new sellers onto the platform and grow their business cross-border strategically while ensuring the best level of quality possible - and a team of Project&Ops. You will also lead the Hong Kong offices, being in charge of building the Back Market culture in that new office.
YOUR MISSION IF YOU ACCEPT IT:
Manage a portfolio of seller and own Sales and Quality KPIs throughout the Seller Journey: Seller acquisition rate, Seller onboarding time, Seller GMV, Overall Seller Quality, Seller Churn, … Define a Business Development strategy - including a robust and automatized Lead Generation Strategy, to keep growing our merchant base.Lead the Asian Supply Performance, conducting and communication on the operational monitoring of business results: Selection - Pricing - Crossborder - Quality.Convert complex and deep-dive analysis into both concrete and short-term oriented actions with strong impact AND long-term tech solutions.Build our strategic Global Cross-border Supply Roadmap, aiming at maximizing the Asian Supply performance in the US, in the APAC countries, and out of the smartphone category.Build and run tailor-made Asian Seller B2B services hand-to-hand with the product team and the Services team in France.Open the Back Market offices in Hong Kong, and work hand-to-hand with the HR team to design the best recruitment and HR strategy in the HK offices.You're at The Right Place If:
You have a strong knowledge of the marketplace business models, with at least 5 years in the e-commerce industry with strong achievements at leading expansion projects.You have held a senior position in operations in an international retail company, managing Sales teams with successful track records.You demonstrated the ability to own a P&L and you have a very strong analytical profile. Proficient use of database tools is a plus (SQL, Tableau, …).You have an intrapreneurial mindset that sees opportunities whenever others see problems, ready to work in a start-up hyper-growth environment.You are solution-oriented, focused on quick results and lean-approach.You’re a fantastic team player, thriving in an international environment.Recruitment process:
Elisa, our Talent Acquisition ManagerAlexis, Asian Development DirectorCase studyJinyu, Senior Lead Asian Supply and/or Xiaolin, Operations ManagerLauren, Director of Mana and/or Agathe, Head of Supply OperationsRaoul, COOThibaud, CEOBack Market is an Equal Opportunity Employer for any minority, disability, gender identity or sexual orientation.
