Ankorstore

Ankorstore

Email Marketing (CRM) Intern

  • Stage (4 à 6 mois)
  • Début :  
  • Paris
  • Télétravail partiel possible
  • Bac +5 / Master
  • > 6 mois

La tribu

Ankorstore

Ankorstore

    Le poste

    Email Marketing (CRM) Intern

    • Stage (4 à 6 mois)
    • Début :  
    • Paris
    • Télétravail partiel possible
    • Bac +5 / Master
    • > 6 mois

    Cette offre a été pourvue !

    About

    At Ankorstore, we don’t want to live in a world where the only option for shopping would be Amazon. We believe local independent retailers have a huge impact on the soul of the cities and villages we live in and we are convinced they can flourish if they are provided with great tools & great purchasing conditions. That is why we have built a marketplace connecting the most authentic European brands to thousands of independent retailers. We are proud to serve every day these amazing entrepreneurs who are making our life enjoyable.

    Job description

    About your role

    If you love to do mass-emailing with generic content, this job is not for you. We believe CRM should create value for our users. We believe we should send only personalized communications.
    In Ankorstore, CRM department is also in charge of analyzing and understanding user’s behaviour and lifecycles. We want to implement action plans, in order to build a long term relationship with our users.

    We are looking for someone able to manage content creation, coordinate with different country managers, work with design team members and integrators.

    As a member of the CRM & lifecycle team, reporting to the project manager, you will work in full autonomy and be the pillar of CRM execution. You will:

    Support the project Manager

    • Ensure good execution of our campaigns (deliverability, conversion rate, correct targeting)
    • Based on the customer segmentation, design relevant multi-channel strategies to better engage users
    • Get a thorough understanding of customers’ behaviors and motivations and help to coordinate studies with the Data team

    Execute the Marketing communication plan

    • Write emails and SMS marketing message campaigns
    • Improve transactional communications
    • Build email automations

    Support and empower countries’ teams

    • Manage deadlines for big events
    • Coordinate countries’ communication plans in collaboration with the Design team
    • Interact with our Sales Team to make sure we provide a consistent experience to our users

    Monitor CRM performance

    • Run experimentations and A/B tests
    • leverage data to make sure we adapt our CRM to the needs of our users

    Preferred experience

    The experience we require

    • Master in Business / Marketing or Communication

    • Comfortable working with Google Apps (Docs, Sheets, etc), tool configurations.

    • Good understanding of A/B testing methodology

    • Multi-language speaker is a big plus

    • Knowledge of email marketing platforms (Customer.io, braze, etc) are a plus

    • Knowledge of html is a plus

    The 3 most important qualities to succeed in this role

    • Strong writing skills
    • Positive Attitude : enthusiastic and able to contribute at any given stage throughout the process
    • Ability to take the lead on a given task and can pitch in wherever help is needed.

    Benefits & location

    • Working with a very ambitious & mission driven team backed by powerful VCs (Index Ventures, GFC, Alven, Aglae)
    • Location : Paris
    • Competitive package

    Meet the team

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    Ankorstore

    Ankorstore

    • E-commerce

    Email Marketing (CRM) Intern

    • Stage (4 à 6 mois)
    • Début :  
    • Paris
    • Télétravail partiel possible
    • Bac +5 / Master
    • > 6 mois
    Questions and answers about the offer
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