At Alma, we believe in commerce as a force of progress, and we want to put finance back in the service of commerce. We are convinced trade is sustainable only if it is well balanced. We believe that it is possible to create financial products that empower merchants to sell more, and help consumers purchase better products while never encouraging them to get over-indebted.

We develop tech solutions that are accessible to all, easy to implement, and that eliminate purchase friction.

For merchants, our instalment and deferred payment solutions are excellent ways of increasing customers' loyalty and satisfaction, as well as generating up to 20% extra sales revenues without any risk. and they generate an incomparable level of satisfaction with 64 Net Promoter Score.

For consumers, the purchase experience is enhanced (4.7/5 on Trustpilot) and Alma helps them handle their budget easily. They pay later, Alma pays the merchants right away.

We are the leader in France and are on track to win the European market on the (very) hot Buy Now Pay Later (BNPL) industry, as we’re now processing payments in 10 European countries. Over the past 3 years, more than 7,800 merchants have chosen Alma to be their innovative BNPL solution, and we have served over 1.7 million consumers.

The team has grown from 2 to 350+ people, we raised a €210M series C early 2022 to help us accelerate further and Alma is already part of the Next40 ranking of the most promising French technology companies. And that's only the beginning.

Product & Engineering at Alma

Product & Engineering Organization at Alma is divided into five Impact Teams, composed of one or several squads and three Specialist Teams.

The Impact Teams are defined by their mission:

- Merchant Acquisition: Improve Alma Product Market Fit and ensure the Product fits the requirements of our prospects
- Merchant Performance: Make our existing merchants as performant as possible
- International: Conquer new markets by adapting the Product to each country specificities
- Scale: Ensure Alma can pursue dynamic growth in an efficient and sustainable manner
- D2C: Provide the best experience to users to pay everywhere with Alma

The Specialist Teams work on specific technologies and areas:

- Integration: Provide Alma offering at speed while making plug & play modules for merchants on e-commerce platforms
- Platform: Develop our platform on four pillars, Infrastructure, Security, Data, and dev experience
- Risk: Limit the frauds and outstanding payments

Those teams are also supported by User Researchers and Product Designers who make us level up in terms of discovery methodologies, practices and tooling.

What we value in Product & Engineering at Alma

One team: Product & Engineering have the same objectives and work together to reach them. We expect engineers to take part in Product thinking on future iterations, and we expect product managers to take into account issues such as technical debt.

Discovery: The Product Manager’s role is to take the heat out of the debate on product evolution by providing strong evidence thanks to discovery.

Ownership: Squads are responsible for achieving their goals and therefore have the freedom to define how they do it.

Autonomy: Each team can modify any part of the Product if it is relevant to reach their objectives, therefore, limiting the dependencies.

Mission

As Product Manager in the Merchant Acquisition Impact Team, you will drive the evolution of the Product to make it a no-brainer for our prospects to choose Alma.

Some examples of challenges you might face:

• What new use case can we develop to crack a vertical?
• How can we integrate with partners to get an edge on the market?
• How can we use strategic accounts requests to create an experience that will bring value to many others?
• How can we improve the self-onboarding conversion funnel?

Main responsibilities

- Define with your teammates the OKR of your squad based on the company's strategic priorities and your understanding of your challenges.
- Build strong cases on the product opportunities you wish to pursue to reach your objectives, based on user research (in collaboration with Product Designers), analytics, and insights from users, merchants, and internal stakeholders.
- Based on your analysis, draw the Product Roadmap and embody it in the organization.
- Ensure the correct delivery of your squad and be a reliable teammate to remove hurdles. Drive the continuous improvement in your team and communicate internally on releases.
- Collaborate with Product Marketing to ensure the go-to-market of what your team developed and ensure our merchants and users get the most out of it.
- Measure the impact of your product evolutions, assess the limitations and future ways of improvements, and communicate about it.
- Make the Product Team grow! We come from various backgrounds and with different profiles. We expect each team member to share good practices, knowledge, and difficulties they encounter to foster sharing. As a team member, you will have to take an active role in improving how we are doing Product Management at Alma!

Main internal interactions

You will work daily with your squad teammates, the Head of Product Management, Product Designers, User Researchers, and the Engineering Manager of your impact team.

As PM in the Merchant Acquisition Impact Team, you will collaborate closely with the Revenue Team: Sales, Customer Success, and Partnership Team to identify the best levers to reach your objectives.

To have a holistic approach of product evolutions, you may also work with Finance, Ops, Legal, or Compliance.

Skills & Mindset

- Impact driven: Assess the impact of future development and measure it once it is released
- Excellent analytics skills: Drive sharp conclusions from a lot of qualitative and quantitative data. Mastering SQL is a plus.
- Synthesis mindset: Present the situation’s complexity while being straight to the point.
- Writing skills: a large part of collaboration at Alma works on Notion documents; being able to present and drive thinking by writing those notes is critical to perform well at Alma.s

Background

We believe that the diversity of backgrounds and seniority makes a Product Team great. Hence, the minimum requirement is to have one year of experience as a Product Manager in a Product-oriented company and we offer attractive positions to Product Managers who have up to 10 years of experience, with adequate responsibilities and packages.

Here are some examples of experiences we like in our applicant’s background:

- Various experiences in Product Management on different product types (B2B, B2C, B2B2C)
- Experience within our ecosystem (fintech/finance, e-commerce, retail)
- Experience in fast-paced environments: scale-ups, consulting, VC/PE, ...
- Experience as a PM on a product where API is central to the value proposition
- Entrepreneurial experience
- Business School academics supplemented by specialized training in tech (Engineering School, Le Wagon, ...)
- Technical academics supplemented by specialized training in Product (Noé, Thiga, Maestro,...) or Business (MSc, MBA,...)
- Experience you had that is relevant to Alma context, and we have not thought of so far.