Company Description

Accor Tech & Digital is the power engine of Accor technology, digital business and transformation. Our 5,000 talents are committed to deliver the best tech and digital experiences to our guests, hotels and staff across 110 countries and to shape the future of hospitality. 

Accor Tech & Digital, jobs in the tech field where intelligence is above all human! 

Job Description

Accor Tech & Digital is the innovation and technological transformation lab of the world leader in hospitality.

Our teams, known as Heartists®, bring together the best of hospitality with the best of tech and digital. Our ambition is to provide our customers with personalized, memorable, and sustainable experiences.

Here, we create new ways to travel within each of our 5,500 hotels, connecting closely with our 100 million clients in 110 countries.

Here, we are at the heart of an incredible playground for technological transition and the design of digital products and services for our customers and hotel teams.

Here, your scope will know no boundaries;

So join us and dare to make an impact on the world!

Here is where your greatest challenge awaits you: 

As a Business Performance Analyst, you will play a pivotal role in supporting strategic decisions by analyzing topline performance, channel mix performance, international flows, and market positioning.

You will deliver comprehensive, data-driven insights to guide business leaders across functions including Sales, Distribution, Marketing, Revenue Management, and Finance. Your scope will cover topline performance, channel mix breakdown, incrementality analysis, and the deployment of standardized analytical methodologies.

Your mission: 

• Analyze topline performance and support strategic decisions

  • Deliver both recurring and ad hoc analyses across key revenue drivers: topline evolution, channel mix, RGI, client segmentation, and sales performance.

  • Prepare insight-rich business reviews including executive summaries and tailored recommendations to guide Accor’s commercial and strategic decisions.

  • Predict future business performance by forecasting major KPIs

• Develop and deploy robust analytical methodologies

  • Deploy standardized frameworks to assess business performance (e.g., incremental contribution models, volume vs. price breakdowns).

  • Ensure consistency and comparability of analyses across regions, segments, and time periods.

• Act as a strategic partner to commercial teams

  • Collaborate closely with sales and marketing stakeholders to understand their needs and adapt analytical approaches accordingly.

  • Contribute to the design of commercial plans by securing robust, data-backed business cases and performance assumptions.

  • Evaluate the business impact of key commercial initiatives (offers, campaigns, etc.).

  • Provide guidance for resource allocation and prioritization based on business potential and historical performance.

• Monitor external signals to contextualize business dynamics

  • Leverage third-party intelligence (e.g., market share, airline capacity data, major event calendars) to enrich internal performance insights and anticipate market shifts.

• Contribute to cross-functional projects

  • Take part in transversal initiatives aimed at improving business steering capabilities, including tool enhancement, dashboarding, and knowledge sharing across the organization.

And you? 

• Minimum 3 years of experience as a business analyst, data analyst, or in a strategic / FP&A role – ideally within the hospitality, travel, or consumer services sectors

• Advanced Excel and good experience with Tableau Software

• Working knowledge of SQL and large datasets (Snowflake is a plus)

• Proven ability to present complex findings to senior stakeholders in a structured and compelling way

• Strong attention to detail, intellectual curiosity, and business acumen

• Fluent English mandatory ; French is a plus

Additional Information

Accor dares to impact: 

- the world  

• Accor is committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents. 
• We adopt a continuous improvement approach to reduce the impact of digital on the environment across all our projects.

- your career:  

• We enable all our employees to manage their work-life balance and offer them the means to shape their work environment according to their preferences. 
• Training and career paths are defined both individually and collectively, allowing us to grow together on a daily basis. 

- Specifically, at Accor Tech & Digital:

• Remote work in France and flexible work options: work from home, our offices or even our hotels and coworking spaces.
• Every Wednesday afternoon, dedicate your time to deep work and personal development.
• Work in a multicultural and English-speaking environment.
• Continuous improvement & training: Hackathons, exceptional technology partnerships, dedicated talent management, and a dedicated training platform, Digitech Academy & certifications.

and also,

• ALL - Heartist® Program: unforgettable stays and experiences at all Accor locations and partner venues worldwide. 
• Heartist® for Good Program: commit to supporting an association of your choice from those available on our volunteering platform (1 day offered per year by the Group during your working hours). 
• An Employee Social Committee (CSE) supporting the financing of your cultural and sports activities. 
• Sustainable Mobility Package up to €600 for the use of "green" transportation, or 75% coverage of Pass Navigo (public transportation pass). 
• €10 meal vouchers. 
• A mandatory health insurance plan funded at 50% by Accor without additional costs in case of enrollment of your dependents. 
• Attractive working conditions with collaborative workspaces, restaurants, and recreational and sports areas.

Your talent and motivation are our only selection criteria.

We value the richness of the diverse nationalities, personalities, and professional backgrounds.

We know how to adapt to the specific needs of our employees, including those with disabilities.

We encourage all applications, regardless of gender, so go ahead and apply!

Recruitment is all about people!  

Is this mission appealing to you? Apply, and we will offer you: 

1. A meeting with our recruitment team to present the essential aspects of the position to you or guide you towards the role that may suit you. 
2. An interview with the team manager responsible for the role you are interested in.  
3. For some roles, you might also be required to complete an assessment (use case and motivation questionnaire. 
4. A final interview with our Human Resources team to discuss our Group’s culture, work environment, training program, career prospects, as well as various benefits offered by the Group. 
5. A personalized feedback. 

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