As Sales Administrator, you play a decisive role in facilitating the Key Account Management’s team ability to grow 360Learning's business. As a key member of a 10-people team, you are in charge of easing the day-to-day sales administration work of the Key Account Managers.
Among other responsibilities, you will :
- Support Account Managers in preparing amendments/contracts
- Engage customers to accelerate 360Learning vendor referencement, invoicing process and payment recovery
- Collect and fill-out standardized paperwork for tenders (RFI/RFP)
- Ensure accuracy & availability of Salesforce data
You will report directly to the Head of Account Management.
At 360Learning, the KAM role is 100% sales oriented. Clean and smooth sales administration will help them perform better. Collaboration with the KAM, as well as legal, finance and Salesforce team will be instrumental to succeed in your role.
This role is a new position at 360Learning. Your fresh ideas and experience will help shape the role and continuously improve your impact within the team. You will have the opportunity to be at the heart of a very dynamic Digital training sector at a time when clients double down on distant training.
Within 1 month, you will:
Become a Trello expert and fully understand the depths of our Convexity corporate cultureMeet the different teams at 360LearningMaster Salesforce Understand the sales funnel and internal processes of the KAM teamFinalize your onboardingWithin 3 months, you will:
Take full ownership of specific KAM sales administration processesIdentify areas of improvement to increase sales admin efficiency Co-define (with Sales Operations and Head of Key of Account Management) clear KPIs to monitor your processes.Within 6 months, you will:
Ensure accurate reporting of the activity with your coach to optimize the forecastBe proactive in order to improve business processesWithin 12 months, you will:
Be the go-to person for the KAMs, Finance and Legal for all matters related to Account Management Admin Have successfully implemented better tools & processes for the KAM team in cooperation with KAM leadership & Sales OpsThe Skills Set
Experience in sales administration, ideally for a SaaS solutions vendor.Fluent in English and in FrenchExperience in fast-growing environments as start-up / scale-up is a plusExperience on Salesforce CRM and with software tenders is a plusBasic knowledge of Human Resources industry is a plusA strong desire to learn and develop your skillsRigor, autonomy and extra-mile mindsetTeam player mindset, Strong active listening skills, situational intelligence and lots of energyStrong written communication skills (As a Convexity-culture organization, writing down is our basic form of interaction) Enthusiasm for our culture explained here: https://bit.ly/Convexity_360LWhat We Offer
Compensation: Competitive package (including a variable component and equity)Benefits: Work From Home perks, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parentFlexibility: Flexible hours, full remote work possible anywhere in FranceInternational team: Offices in London, New York and ParisCulture: We are powered through our culture called Convexity (you will hear this a lot). We are strong-believers in documenting our process, sharing continuous feedback and having low authority. A framework to make you successful - Envision what's it like to join 360Learning from onboarding to ramp-up, and beyond: https://360learning.com/blog/360learner-journey/Recruitment Process
Phone screen with our recruiterDiscovery interview Case-study presentationMeet the teamCulture-fit interview Offer!
