At Yousign, we are building a SaaS electronic signature product aimed at small and mid-sized enterprises. We therefore have to build an extremely simple and intuitive product, capable of handling a very large number of client companies (tens of thousands) and users (millions). To do this, we take a Product-Led Growth approach to every feature we develop, with the product playing a direct role in Yousign’s growth!
We sell our product in two forms: as an app and as an API, both of which are used by several thousand client companies. We also offer third-party connectors: Salesforce, Hubspot, Zapier, etc. All these solutions are designed to make life easier for our users, whatever their usage practices.
In our sector, compliance and security are non-negotiable. We follow best practice in security throughout the product life cycle, all the way up to hosting. Yousign is a terrific place to learn about all these aspects!
Lastly, we are building a European market leader: our product naturally has to be multi-tenant and multi-country, and must enable us to roll out our business quickly in new territories. It’s a tough challenge, but a hugely exciting one!
We operate in multidisciplinary and independent teams (feature teams and/or impact teams), and a team is made up of developers, product designers and product managers. Each team focuses on a clearly defined objective (OKR) shared by all Yousign teams.
Above all, we are looking for Product Managers who are passionate about building the best possible product! If you are looking to make an impact, then Yousign is the place for you!
Our teams are responsible for everything from Discovery to Delivery: identifying needs, validating and designing the solution, and monitoring its provision and use.
We currently have 7 squads working on a variety of subjects: new features, connectors, public API, a major technical upgrade meeting our 4 business OKRs for the year 2022, etc.
We have adopted an agile delivery method and we do all we can to keep improving our practices. Specifically, we use a mixture of Scrum and Kanban, and our daily work is punctuated by key rituals: daily meetings, short iterations, regular product demonstrations and frequent retrospectives to help us improve constantly.
We are at a vital and hugely exciting moment in the development of our business, and we grow very quickly, without sacrificing quality! To maintain this difficult balance, we are always seeking to do better in our processes, methods and tools.
For everything we produce, we have a Discovery phase and a Delivery phase. We use many tools and methods for each of these phases, but here, we want to focus more on the process.
These phases are not merely sequential: we switch regularly from one to the other on the same subject, because what we deliver to our users becomes a source of lessons for us.
In Discovery, we follow four main stages to reduce user, product, go-to-market and profitability risk.
Our design is based on the Product Requirements Documents (PRDs), which allow us to document the essential elements of a feature: who it is aimed at, what aim it meets, what its value proposition is, how it will be integrated in the solution, etc.
In the Delivery phase, we use a fairly conventional mixture of Agile methods (Scrum & Kanban), which allows us to deliver regular value increments to our users.
We promote internal and external knowledge sharing:
Roles
You will start out with responsibility for upgrading key features and for the web experience. In time, you may also change teams and subject matter, depending on Yousign’s objectives. We therefore expect you to have had at least some experience as a Product Manager, and to have knowledge of Delivery practices; you can learn about Discovery practices on the job.
Here are some additional qualities that could tip the balance in your favour:
Desirables