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Ux Writer/ Copywriter

Indefinido
Paris
Salario: No especificado
Totalmente remoto
Formación: Diplomatura

Welcome to the Jungle
Welcome to the Jungle

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El puesto

Descripción del puesto

We believe that how we speak to our users is as important as how we design our interfaces.
We are also inspired by the quality of our Media Team’s content, and we want to create the same delightful experience for the users of our products.
As we are experiencing strong growth, we need to ensure that the features we create can delight our users and scale.
Content is critical to support this work as it helps make our products more understandable and desirable for our users.

We have identified 3 main challenges:

  • Help the teams that create and build our products create clean and consistent copy (net new and existing ones) for our users and make it go into production.
  • Manage and streamline the translation process with external agencies (we support 4 languages on top of French: English, Czech, Slovak, and Spanish)
  • Localize our products for the US and Czech Republic Market, making sure the content that’s shown to them is relevant for their country.

We are thus looking for someone to help us tackle challenges n°1 and 2 and will open a localization specialist position later this year to tackle challenge n°3.

Reporting directly to the CPO, you will work with all our squads to :

  • Create clear content for our users (candidates, recruiters, managers and employees), including UI copy, support center articles and product release notes.
  • Collaborate with every product squad to ensure consistency throughout the multiple user journeys we provide, for new created as well as existing (legacy) content.
  • Set up a QA process for content, log issues as necessary.
  • Shape the user experience by defining and implementing the Welcome to the Jungle voice and tone in collaboration with the Marketing team.
  • Implement and drive new processes and tools to establish a unified content approach: define writing guidelines and standards, drive alignment on voice and tone, set up governance.
  • Implement a translation management system (ex: Crowdin or Lokalise) to manage and streamline the translation process of our content in English, Czech, Slovak, and Spanish with translation agencies.

Requisitos

We are looking for a talented Product Content Manager with the following criteria:

  • Bachelor’s degree in technical writing, marketing, localization, journalism or design - or equivalent practical experience
  • A seasoned writer with at least 4 years of professional writing experience, preferably in-product writing or documentation
  • A gifted generalist who can craft everything from broad product content strategy to concise button copy
  • Great cross-functional contributor able to work with multi disciplinary squads: Product Managers, Product Designers, Engineers
  • Project management skills: experience in implementing tools and processes across multiple teams
  • An agile person who can thrive in a fast-paced environment
  • Excellent communication skills in English and French (both speaking and writing)
  • Able to work with geographically dispersed remote teams

Welcome to the Jungle aspires to promote a positive social impact. Its mission includes paying particularly close attention to fostering diversity, inclusion and equality within teams as well as within its community.


Proceso de selección

The CV is not mandatory if your LinkedIn profile is up to date.

  • Step 1: 45min call with Sandy, Talent Acquisition Specialist
  • Step 2: Interview with Victor Leclere, Head of Design and Benjamin Cadars, CPO
  • Step 3: Test Case
  • Step 4: Intrview with Alex de las Heras, Head of Brand & Communications
  • Step 5: Interview with Jeremy Cledat, CEO

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