Client Context
Our client, a world leading pharmaceutical company, is looking for an e-Commerce Project Manager to ignite two major e-Commerce initiatives through Amazon business launch and turn brand websites into point of sales.
You will be part of the Digital and Marketing team and in charge of the e-Commerce French market.

During the last 24 months, consumers’ interest for e-Commerce channels has drastically increased and the company needs to embrace a new way to connect with consumers and sell products online.
A first objective is to introduce one health connected device on Amazon as a seller, then add SKUs from the paramedical products portfolio.

A second objective will be to develop direct selling from brand.com websites, you will be in charge to drive e-Commerce and DtoC initiatives in this direction.

Your success will be based on your ability to understand the Amazon marketplace and the landscape of the ePharmaceutical environment as a whole, and to launch the activity. Your ability to identify opportunities and implement actions to deliver concrete results will be crucial.

To perform these activities, you will report to the Digital Marketing Manager, you will be helped by agencies and internal marketing services.

Main Responsibilities

MARKETPLACE (Amazon) Management

• Drive the Amazon seller account subscription and engage logistics, finance, legal and sales stakeholders to launch with success.
• Project management: responsible for the back end administration of Seller Central account (Product Catalog, and manage technical cases to ensure the business running.)
• Point of contact: support internal stakeholders to run relevant operations in logistics, sales and advertising
• Reporting: Produce meaningful Amazon Account KPI consolidated dashboards and deliver global performance reports (weekly, monthly…)

CONTENT Management

• Product: assess and ensure the quality of products contents in e-Commerce sales platforms.
• Brand: unify and improve brands perception across e-Commerce touchpoints.
• Project management: coordinate with the external partners taking part in the production of the contents to ensure the usability and quality of the contents.
• Reporting: review and share content quality defects
• Scale: define and develop detailed templates to help internal and external stakeholders to deliver best-in-class content

TRAFFIC Management

• Free and paid search: based on data assessment, run initiatives to improve ranking of product and content pages across e-Commerce search points.
• Display: help and support on paid media strategy
• Social media: support on social media strategy
• Reporting: review of traffic acquisition strategy

• Master’s degree in Business Administration, or related field
• Minimum 3 years of experience on similar digital business project management roles
• Thorough understanding of online retail fundamentals – operations/fulfillment, customer service, sales, merchandising, etc.
• First experience on Amazon seller central account management
• Business acumen and interest for e-Commerce
• Excellent organizational and technical skills
• Strong attention to details and technicalities
• Good interpersonal and multi-tasking skills
• Proven success working with all levels of management
• Strong written and verbal communication skills
• Fluent in both English and French