WHAT COULD YOU DO?

As an Experience & Service Designer in the playgrnd, you will be in charge of your clients and your team happiness, while bringing genuine consulting & design to leverage Performances & Positive Impact on humans, environment & Society.

DETAILED MISSION

With the help of the team, you support your clients in the design of their services, products & businesses, towards a systemic approach, in order to generate value and impact.

CONSULTING & DESIGN

• playgrnd’s methodologies deployment (systemic design, human x impact & business oriented), as a referral for clients

• “Human Knowledge” (User/Customer research), including field exploration, interviews, trends watching, data analysis, personae, journey & experience mapping

• Strategy including benchmark, market studies, value propositions, business models, and service blueprints

• Prototyping service’s digital or non digital touchpoints

• Workshop facilitation (Workshops, collective intelligence)

BUSINESS DEVELOPMENT

• Detection of potential opportunities while supporting our clients in their innovation strategy

METHODOLOGIES & CULTURE ENHANCEMENT

• Contribution to the Design knowledge of the team

• Contribution to methodologies optimization

• Have a constant watch on market trends, and spot best practices

• Participation to dedicated conferences

• Articles writing

MANAGEMENT & COACHING

• Coaching of junior members of the team

You may hear and say everyday the following words: human first, human centered design, innovation, service design, blueprints, empathy, and of course… “experience = impact”.

This offer is related to a full time position, both based in Paris (WeWork) & remote. This job may require travels in France and Europe.

YOUR PROFILE?

To become part of the dream-team in the playgrnd:

• you have a deep interest for humans, environment & society, and want to play a role in a sustainable future for economy

• you must be open-minded, curious, empathic, passionate, proactive, detailed focus, result oriented, always willing to learn new things

• you have awesome soft skills

• you must have 5+ years of experience in a similar role in consulting company / design studio

• you would be very happy to share your knowledge to the team

• you speak a very very good english (mandatory, since we deal with international clients) et aussi un très bon français (à l’écrit comme à l’oral)

The playgrnd will welcome people with deep energy and willingness, ready to be part of an adventure.

• 15 minutes interview with CEO, as a first introduction

• 60 minutes interview to understand your experience, your soft & hard skills, and answer questions about the role & the company

• A case study