You will build the Quality Assurance team. You’ll work closely with our engineering and product teams to ensure a high quality user experience across our platform.

Missions :

• Create comprehensive and well-structured test plans and test cases based on product specifications
• Help reproducing bugs reported by customers and find source of malfunction within the codebase
• Manage the bugs and regression backlog and priorization
• Work closely engineers to identify and mitigate risks in potential features
• Handle technical questions escalated by the Customer Support Team
• Create and maintain internal documentation for recurrent issues
• Train the Customer Care Team about technical issues
• Escalate feedback to Product & Tech teams in order to help improving our product
• Bonus : Write and maintain automated integration tests (Capybara, RSpec, BrowserStack, FactoryBot, Percy)

Softs Skills

*Clear communication, collaboration, problem solving

• Ability to manage multiple issues simultaneously within a fast paced environment
• Willing to dig into complex issues
• Embrace a growth mindset and share a willingness learn new tools and technologies

Hard Skills :

• French (both written and oral)
• English (both written and oral)
• Experience using Git and Github
• Knowledge in Basic Unix commands, including shell scripting
• Experience with video streaming protocols like HLS and WebRTC is a big plus
• Experience with test automation in Continuous Integration is a plus
• Familiarity with SQL/Ruby/Javascript is a plus
• API knowledge is a plus

Confidence can sometimes hold us back from applying for a job. But we’ll let you in on a secret: there’s no such thing as a ‘perfect’ candidate. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.

Benefits :

• 🥙 Eat well: You get a monthly stipen of restaurant tickets for the amount of 9€ per workday (Swile, ex Lunchr) covered at 50%, or the equivalent for non-France residents. Hot and cold drinks, fruits and snacks are available in our Paris office.
• 🌍 Have flexibility: We offer flexible working hours, and stipends for coworking spaces and home-office materials.
• 🚲 Be reimbursed for transportation: ** Personal transportation costs can be reimbursed up to 400€ per year with the “Forfait mobilité durable”. Costs to come to the home office are paid according to a package.
• 🎉 Spend time together for special events: We host monthly afterworks, activities on and off site, and team offsites twice a year. We have team meetups at the office once a quarter.
• 🏃‍♂️ Enjoy leisure activities thanks to our CSE: Sports or cultural activities are covered, and preferential rates via Leeto.
• ⚖️ Benefit from equity packages.
• And of course, from all the essentials : 💊 Quality health insurance (Alan Green ou Blue), and Provident (Swisslife), 🚂 50% of the transport subscription is paid by Livestorm, and eveything necessary for your daily life (goodies, supplies, resources…) is provided.