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Senior Site Reliability Engineer

Indefinido
London
Salario: No especificado
Totalmente remoto

Kiln
Kiln

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El puesto

Descripción del puesto

We're looking for someone to be a Senior Site Reliability Engineer at SkillZ. In this role, you’ll be responsible for:

  • Building the product: You'll be working closely with the Product and Software teams to plan, architect, and implement our core product. You'll take part in the construction of the roadmap, with the rest of the team. As an early engineer, you’ll have a prominent voice in all engineering decisions. We’ll iterate as a team on the product experience, with current users to get it just right, while also ensuring we’re maintaining a clean codebase so we can move fast.

  • Embracing risk with confidence: You'll identify classes of failures and prioritise appropriately based on criticality for the business to engineer reliable systems. You will evaluate the benefits and costs of reliability improvements and discuss with business to identify the desired level of service availability and design systems and metrics meeting that level, while evaluating the impact on development speed and shipping.

  • A focus on long-term engineering work: No one enjoys the mundane and repetitive ops tasks. You have a drive to automate these to reduce future operational work and enable focus on adding service features and architectural elements with a similar level of staffing. Some amount of operational work will always be unavoidable and you're here for the team when needed, while never leaving operational work expands at the expense of engineering work.

  • Improving the product: You'll be responsible for regular application deployment, improving the reliability of the process, testing at the earliest in the development cycle, implementing continuous integration and continuous testing, and conducting close monitoring of operational and production quality through quantifiable success metrics. This enables the team to be united behind a high-quality product everyone can be proud of, and bring new and innovative features more quickly.

  • Building our culture: Work we do today and the way we do it can make our future work better and faster. Since our product is tackling a complex problem, we’ll need to build a foundation that is flexible and allows us to adapt to a wide variety of blockchain protocols and product needs. By investing in our own productivity, we can get more done with less – we can work smarter.

  • Growing the Team: Everyone on the early team plays an important role in attracting, closing, and growing other talented team members. The biggest factor in our ability to build amazing products is the team, so we look to you to help set the example for the kind of team we all want to build together.

Sounds like you?

  • Comfortable working with the whole team, including the business team, to identify the desired level of service availability and design systems meeting that level, while mitigating impact on development speed and shipping by evaluating the cost of reliability improvements

  • Meets the defined SLO with an eagerness to streamline repetitive work to enable focus on long-term engineering work and build the ability to handle more services

  • Strong judgment with the ability to identify potential failures across different classes, and prioritise appropriately based on criticality for the business

  • Strong technical skills with Kubernetes, Helm, Terraform/Terragrunt and AWS

  • Prior experience with Ansible and Kubernetes deployments on baremetal are a plus.

  • Experience designing, building, and deploying scalable cloud-based architectures, with an interest to developing and managing a multi-cloud architecture

  • Experience automating infrastructure provisioning, DevOps, and continuous integration/delivery

Don't censor yourself: get in touch even if you're not matching 100% of these points.

What's it like to work at SkillZ?

We've implemented a remote-first culture and organisation, so you can work from anywhere in Europe. We maintain core working hours of 9:30AM to 3PM UTC, when we're all online and available at the same time, then you manage your day however you want. We strive to be clear in our written communication.

We're early, so you'll have an opportunity to shape not just our product, but the company itself: who we work with, and how we work together.

Below are the values we share as a team, so if you like these, you'll enjoy working here. (And if you don't like them, please tell us what we're missing in our thinking!)

  • We value high standards over quick wins. We want people to do their best work to build the decentralized future and be proud of it. We want to be impressed with the people we hire and have them show us how it's done. Reality has a surprising amount of details, and we rigorously care about these; good enough isn't good enough.

  • We value reliable speed with a bias towards action over cost-savings. A culture of iterative shipping a reliable and secure product puts priorities into sharp focus and helps us efficiently use our constrained resources by limiting breakage and fixing. More importantly, we can act as a trusted partner for our clients who rely on us to support protocols and projects they believe in. We make sure we don't break what's critical and that we ship battle-tested features. We've only one shot at making a first impression, and it'd better be excellent.

  • We value autonomy-enabling trust over micro-management. We share all aspects of our business with our team to empower them to make the right calls in their day-to-day and trust them to keep information within the circle. We want to know about problems (and wins) as fast as possible and solve them with a focus on raising our standards while avoiding personal blame. We believe that trust and transparency enable us to ship reliable products, building our reputation with our clients and partners.

  • We value customer-centricity over industry recognition. Empathy with customers is a much better driver of our roadmap than competitors' features. We take a step back, put ourselves in the shoes of people we are serving, and think about making their lives better. We choose where we stand, find a difference, take a shot at solving their problem with a solution of our choosing and iterate until we succeed. Then, we do it again. We are in the business of making our customers happier (a never-ending task), not in the business of matching competitive offerings or making commentators happy. We strive to be empathetic internally as well, with a focus on people development with regular feedback.

  • We value the optimistic learn-it-all over the know-it-all. The pace of technological improvement has never been faster while the general public has never been less excited about innovation and discovery. Ultimately we do what we do because Web 3.0 is the most creative space in the tech world and for the coming years. We also believe the world is incomplete and would be better with the possibilities offered by decentralized technologies. We want to share this journey with people who can take a step back and share our optimism and belief that technology is making the world better and bringing the future closer to us. We believe that like-minded people have a growth mindset and aim at learning anything and everything, continually developing and growing for the better, as part of a team of “The learn-it-all does better than the know-it-all".

  • We care about our team. We know each other, what we like, what we hate and how we feel when facing hard situations. We respect each person's individuality and welcome people as they are.

  • We share value with the communities we are part of. Yes, this means open-source. We build on open-source protocols, we see things that could do with a little tidying up or some larger improvements, we're not going to keep it for ourselves right? If we can remove roadblocks for other people, we are happy to share. Expect your work to be mostly closed-work and to be in a position to give back regularly.

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