Alternance / Stage

We are looking for a high energy alternant / intern - to work alongside the Ops team in leveraging and developing the capabilities of the Indeez technology platform and to provide industry best practice claims management and customer care:

• Contribution to new projects and set-ups: support the teams during operational implementation of products, process design and improvement and partnership launches.
• Contribution to the BAU activities of the Operations team: initial steps of claims management, Customer service via email and document management.
• Operational data analysis and reporting: structuring and monitoring of programs and claims from a data perspective, producing and sharing reports for internal and external stakeholders.

About the work culture

• Move at a fast pace in a flat organization; You’ll work autonomously but with close support from the Leadership Team. We believe that the best idea wins, no matter who brings it in!
• You will get your hands dirty, learn from subject matter experts, and discover how to apply change across a wide variety of products and services on a European scale
• You will see your work and recommendations make an immediate impact as we build the protections that platform workers really need

• You have working proficiency in English and French
• You are goal-oriented, agile and creative
• Curiosity to go out of your comfort zone to learn new skills, collaborate with colleagues towards problem-solving and meeting Indeez goals
• You are flexible; we are a young startup, and you will be working on a variety of tasks
• You are a team player with strong communication skills: this is one of our 4 company values, unmissable

• Interview with Alexandra and Max from the Ops team
• Case study
• Interview with Silvia, our HR Manager

nb: the order of the interviews can be subject to changes