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Full Stack Developer - Customer Experience - CDI - full remote

Indefinido
Paris
Salario: No especificado
Totalmente remoto
Experiencia: > 3 años
Formación: Licenciatura / Máster

Forest Admin
Forest Admin

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El puesto

Descripción del puesto

You will work with our customers and other Forest Admin teams (CS, Product, Sales, etc.) to help deliver the best Customer Experience.

  • Managing and resolving questions and support issues raised by our Customers, with a high degree of technical complexity.
  • Creating technical content to demonstrate best practices and how-to examples (e.g. sample apps, code snippets, documentation, videos, etc.)
  • If there are technical limitations in Forest Admin that need solving via code (e.g. a bug, a missing feature, etc.), you are encouraged to build elegant technical solution based on our framework
  • Gather customer feedbacks and improve the product based on experiments with customers
  • Thinking and building the upcoming Forest Admin features

Requisitos

  • Experience in developing, releasing, and maintaining web and native applications within a mature team.
  • A strong knowledge of at least one Javascript front-end web framework
  • Knowledge about at least one cloud platform (Kubernetes, AWS..)
  • Solid understanding of web technologies
  • Passion about writing high-quality, maintainable and robust code
  • Ability to work with Git
  • A good culture fit (passionate - reliable - straightforward)
  • Hacker spirit: you love technical challenges, to prototype and to find creative ways to solve problems in the shortest timeframe.
  • Doer DNA: “Tomorrow” is not part of your vocabulary. You get shit done and hate procrastination.
  • Product Lover: you thrive for well designed UX and always focus on customers needs
  • Fluent in both French and English, with excellent verbal and written skills
  • Excellent client contact skills, ability to remain calm and composed when dealing with tough customer situations

Why you should apply?

  • Opportunity to take part in the creation of a new class of SaaS products
  • Stimulating experience with a high diversity of subjects (technical, product)
  • Exciting time to join a fast paced startup
  • Competitive salary
  • Strong company values and team ethos
  • Cool roof-top offices located in the center of Paris (75009)
  • Great team events

Learn more about our culture
The Lumberjacks’ Code of Honor
Hiring is a two-way street

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