Back Market is the #1 marketplace for refurbished electronic devices in Europe and in the US, leading the way in a shift towards a circular economy, freeing the planet from electronic waste. We are proud to sabotage ‘new’ by connecting highly certified professionals to consumers who are looking for a more affordable, reliable and an ecological alternative to purchasing brand new products.
Back Market is undergoing meteoric growth and has raised over 434M€ already! We have the objective of reaching 650 Back Makers (or Saboteurs) by the end of 2021!
We are thrilled to have an inclusive, fulfilling and caring work environment in all our offices (Paris, Bordeaux, New-York, Prague and Berlin). This is an opportunity for you to join a talented, humble and passionate team at the heart of innovation.
Be a part of the movement. Join the refurb revolution.
In order to increase our customers’ loyalty and standardize their after sales experience across countries, Back Market has developed a service to deliver after sales support on behalf of our merchants.
This after-sales service, called “the BackCare”, has two main objectives: (1) help our merchants grow their business outside of their domestic market and (2) deliver a great after sales customer experience aligned with Back Market’s quality standards.
About the role
Our growth plan in 2021 includes the strengthening of the service in the US as well as a strong acceleration of the service adoption by our merchants in Europe.
YOUR MISSION (IF YOU ACCEPT IT) 🥇
YOU ARE IN THE RIGHT PLACE IF YOU: ⭐
INTERVIEWING PROCESS: 📅
WHY SHOULD YOU JOIN US ? ✌🏼
- A meaningful job: through hard work, you will help avoid thousands of tons of electronic waste and fight against planned obsolescence. It counts!
- An attractive salary, equity, multiple benefits (meal tickets, health insurance, etc...), parental benefits, relocation package, internal events, etc…
- Be in an environment where you can make a difference: you will have the freedom to innovate and adopt new ideas!
- Grow your career with a flexible career path, Back Market can help you evolve!
- A booming scale-up: our environment is rapidly growing in Europe, the USA and in Asia!
- We embrace work life balance which includes flexible working hours and the opportunity to work from home.
- A lot of fun: you will have the opportunity to work in a fast-paced, open-minded and friendly environment.
Back Market is an Equal Opportunity Employer for any minority, disability, gender identity or sexual orientation.