Customer Success Manager
Allisone

Allisone

Customer Success Manager

  • Indefinido 
  • Paris

La empresa

Allisone

Allisone

  • Inteligencia artificial/Aprendizaje automático, SaaS/Servicios en la nube, Salud
  • Entre 15 y 50 empleados

La oferta

Customer Success Manager

  • Indefinido 
  • Paris

Who are they?

Allisone AI accompagne les chirurgiens dentistes dans l’analyse de leurs radiographies, leur apportant une seconde opinion sur l’établissement du diagnostic médical ainsi qu’une aide à la communication patients.

Allisone
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Job description

Allisone AI is a recent start-up that helps dentists and dental surgeons analyze X-rays using an artificial intelligence tool. The founder of Allisone is himself a dentist who has experienced the pros and cons of the dentist work and who wants to improve it.

The Allisone tool provides dentists and dental surgeons with a second analysis of the situation and a medical diagnosis. This saves them time and allows them to devote themselves to other more human tasks. This easy-to-use product digitalizes the workflow of the whole dental industry.

Our global objective is to have a real impact into health, to contribute to provide better care to patients worldwide and to help medical professionals with their work. With already 700 users, Allisone has a strong growth and development, great ambitions and a meaningful project with lots of perspectives!

Indeed, Allisone aims to be the most trusted AI medical device for dentists.

Moreover, Allisone has an international DNA and works with various countries in Europe (and in the USA soon). Allisone needs committed and motivated people to support its growth and development.

Your mission

Allisone is looking for a Customer Success Manager to accompany its growth and development.

Let's make it short: we provide the best customer experience possible to our clients !

Ensure good usage of Allisone by dentists

Give users' feedbacks to the Tech team

You answer to clients issues very shortly through various channles (Slack, Crisp, Mails, don't be afraid to call them, they love to hear from you)

Always improve our Customer care process

Analyze customer data to improve customer experience.

Hold product demonstrations for customers.

Improve onboarding processes.

Evaluate and improve tutorials and other communication infrastructure.

Mediate between clients and the organization.

Handle and resolve customer requests and complaints.

Minimize customer churn.

You actively participate into building the best Customer Care team in a great atmosphere and with great people.

About you

You live in Madrid or Barcelona, Spain.

Self-driven and proactive nature.

Highly organized and able to multi-task.

Excellent communication and interpersonal skills.

Demonstrate leadership qualities.

High computer literacy and ability to learn new software.

Knowledge of customer success processes.

Experience in document creation.

Patient and active listener.

Passion for service.

Join us !

Join a startup that:

Has a real impact into health and provides better care to patients worldwide

Has a strong growth and development

Builds an easy-to-use product that digitalize the workflow of the whole dental industry

Has an international DNA and work with various countries in Europe and in USA soon

Aims to be the most trusted AI medical device by doctors

Benefits:

Great offices in the heart of Paris to visit ✨

Macbook and tools to work in the best conditions 💻

Alan Insurance (and intros to the best dentists in town 😉)

Good food, good mood 🥗 (Swile Card)

Work hard, Play hard: Several team building moments 🎉

Allisone

Allisone

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