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Security Engineer - Incident Response

Indefinido
Madrid
Salario: No especificado
Totalmente remoto
Experiencia: > 2 años

Aircall
Aircall

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El puesto

Descripción del puesto

Aircall is a place where voices are valued.

Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 12,000+ customers (and growing) to make authentic, human connections.

Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, Sydney, Madrid, London, Berlin, Tel Aviv, or at home – everyone has a voice that is valued.

Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.

As a Security Engineer - Incident Response you will conduct security system monitoring and response to a substantial portfolio of emergent time bound security alarms and incidents. you will also employ security strategies and procedures in accordance with policies, standards and operating procedures.

Note: this position is Remote Europe based.

Quality, excellence, and agility drive our delivery processes and you will help us level these up. Using modern tools (Rails, TS, Terraform, ...) on AWS, we build added value and resilient services on top of voice and fully integrate with our customers’ business critical tools (CRM, Helpdesk, E-Commerce, …).

Your mission @Aircall:

  • Further, develop our Incident Response program
  • Ensure incident response and disaster recovery plans are developed and implemented
  • Respond to and recover from disruptive and destructive information security events.
  • Creates, modifies, and updates Security Information Event Management (SIEM) rules.
  • Monitors for alerts from security tools and responds with an intelligence driven, investigative analysis approach.
  • Provides first response support by analysing alerts and gathering information about potential incidents or vulnerabilities.
  • Conducts incident analysis and response based on predefined procedures.
  • Creates remediation tickets and tracks tickets to closure.
  • Design, develop and maintain procedures and automated scripts for response playbooks based on previous knowledge and new arising threats.
  • Escalate incidents as needed, for further immediate action and support.
  • Consolidates and conducts comprehensive analysis of threat data obtained from classified, proprietary and open source resources to provide indication and warnings of impending attacks against unclassified and classified networks.
  • A little more about you:

  • 2+ years experience (or equivalent) with Security Analysis and Incident Response (i.e. working in SOC/CIRT/CSIRT/CERT), involving Public Clouds such as AWS, Azure or GCP"
  • Good communication skills and the ability to coordinate actions and collaborate with multiple teams.
  • Good coding skills.
  • You  are accustomed to using systems such as Jira, Confluence, GitLab, GitPrime, etc.
  • You are used to working in Agile teams and look for and implement continuous improvement, but you also appreciate good process and quality assurance in mitigating risk and improving quality and security
  • Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.

    Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.

    We’re creating a place where great people trust one another and thrive together.

    People flourish at Aircall and now is the time to be part of the team and the journey we’re on.

    Why join us?

    🚀 Key moment to join Aircall in terms of growth and opportunities

    💆‍♀️ Our people matter, work-life balance is important at Aircall

    📚 Fast-learning environment, entrepreneurial and strong team spirit

    🌍 45+ Nationalities: cosmopolite & multi-cultural mindset

    💶 Competitive salary package & benefits

    DE&I Statement: 

    At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. 

    We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.  

    We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

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