• Build a CSM practice (processes, tools, …)

• Manage the client team (1 implementation manager), hire if business requires it.

• To provide our key accounts with the best possible YZR experience, understanding and addressing their issues in order to meet their needs.

• Promote the adoption and use of YZR features through product demonstrations and personalised advice.

• Develop each customer’s maximum potential, encouraging increased customer revenue through upsell and cross-sell.

• Be the spokeperson of YZR with our users, representing our values and strenght

You will listen to customer needs to effectively drive the product roadmap and identify new use cases.

You will have a cross-functional role with all the tech, product and sales teams.

You will regularly go beyond your duties to come up with initiatives to make us grow faster.

You will contribute to the great working atmosphere that drives the YZR teams every day.

(no need to tick all the boxes to apply)

You have an engineering or business school education.

You have experience in management.

You preferably have strong people skills, a great sense of organisation, and a good data/technology background.

You have experience in account management or in a consulting firm.

You like to challenge the needs of your contacts and dig to understand their issues.

You have a strong product awareness and you want to work in an international environment.

You wish to participate in the very strong development of YZR and in an exceptional human and entrepreneurial adventure.

1st interview with a co founder
2d interview with co founder CPO (and future manager) + head of sales
Case study
Final interview with someone you wan to talk to in the company