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Customer Implementation Intern (starting from Summer 22)

Permanent contract
Paris
Salary: Not specified
No remote work

YOOBIC
YOOBIC

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Job description

Who we are…

YOOBIC is an all-in-one digital workplace for frontline teams in retail and hospitality industries. Our mobile app gives business leaders and frontline teams the performance tools they need to communicate, learn, and work - all in one place. With streamlined communications, mobile learning, and digitized task management, YOOBIC drives operational excellence while drastically improving the frontline employee working experience. 300+ companies around the world including Boots, BurgerFi, Lancôme, Lacoste, Logitech, Peloton, Puma, Vans and Sanofi trust YOOBIC to improve operational consistency and agility, get real-time visibility into multi-location business execution, and improve their customer experience. To learn more about YOOBIC visit www.yoobic.com or follow us on LinkedIn.


Headquartered in London with offices in Paris, New York, Milan and Tel Aviv, YOOBIC has grown very quickly and doubled revenue year on year since its creation in 2014. There are now close to 200 employees worldwide, and we are looking to grow significantly over the next 12 months, especially in the US market, both in revenue and in headcount. YOOBIC is well positioned following a successful Series C fundraising round of $50m in Autumn 2021. Investors include the highly respected venture capital firms Highland Europe and Insight Partners, and YOOBIC achieved 40% growth last year and operational profitability.

Given the innovative product which customers love and our predicted growth trajectory, this is an exciting time to join YOOBIC! We are a truly multinational inclusive organisation which likes to empower its employees to achieve their goals and develop themselves along the way. There is a great sense of team at YOOBIC, and a passion for the future of work, and you will have the opportunity to quickly make an impact. We offer competitive reward packages and many employee benefits - check out our current opportunities at www.yoobic.com/careers.

What we need…

We are looking for a talented Junior Implementation Consultant to join our team in our Paris headquarters. 

We are looking for a highly collaborative, innovative and versatile profile. You will join a dynamic and fast-growing team which generates significant contribution to YOOBIC DNA and goals.


What you'll do…

  • Work as project consultant on simultaneous implementation projects as part of YOOBIC Customer Implementation tea
  • Understand clients’ needs and advise on Solutions in a consultative approach
  • Deliver on time and within budget high-quality YOOBIC solutions and services
  • Participate actively to solution-building and change management workshops with clients’ project team
  • Lead parts or totality of client meetings (functional specifications, demonstrations, trainings on the solution)
  • Take a proactive approach to client issue resolution
  • Work closely with Product team to participate in the evolution of the app based on market requirements



What you have...

  • Technical and/or analytical education (ex: Computer Science, Engineering, Sciences, Finances, Economics, Logistics, Supply Chain, etc.)
  • Expert knowledge of the Microsoft Office suite (especially Excel, Power Point, Word)
  • Strong analytical skills
  • Proactive and eager to solve problems
  • Fast learner, able to understand new concepts quickly and explain them with ease
  • You have excellent written and verbal communication skills
  • Ability to adapt and to work within an international environment
  • Strong organization skills and attention to details
  • Intellectually curious, interest in start-ups and new technologies
  • French native and fluent in English 

 

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