Community Manager US

Job summary
Permanent contract
New York
Salary: Not specified
Starting date: October 01, 2024
Occasional remote
Experience: > 6 months
Skills & expertise
Generated content
Adobe Creative Suite
Social media marketing
Communication skills
Adaptability
Creativity and innovation
+7

WeWard
WeWard

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Questions and answers about the job

The position

Job description

About us

WeWard is the walking app that celebrates movement with engaging rewards.

Through insights, gamification, charity support, and financial incentives, WeWard helps people to make walking a daily habit that they can get excited about!

Since 2019, WeWard has been growing exponentially:

  • 20 millions users around the globe, boosting their daily step count by an average of 25%

  • 50 employees in 2 offices (New York City and Paris)

  • 18 million dollars redistributed to users

  • 1 million dollars donated to associations

Not only that, but the company has also managed to achieve an impressive annual revenue, attracting renowned clients including Nike, Adidas or Booking.com.

WeWard is the company for you if you want to:

  • Work on a product with a strong community (1.3 millions followers on Instagram) and in constant improvement 🚀

  • Learn from great colleagues in a positive work environment that thrives on ambition, drive, humility, transparency, and teamwork  🤗

  • Enjoy activities organized regularly, such as meet-ups, seminars and gaming sessions, etc. 🎉

Your future team and missions ✨

Joining our marketing teams based in France and the US, you will be collaborating with Laura, our Social Media and PR Manager (EU). You are about to embark on an exciting, international adventure!

Your role in our team 🤳:

  • Embodying WeWard’s image in the U.S., you will be creating and publishing static and video content where you will appear as the face of the company.

  • You have a deep understanding of the social voice, tone and style that resonates on the platforms you will be fueling: Instagram, TikTok, Linkedin, X.  You will be contributing to the development and execution of the social media content reflecting the local marketing trends.

  • As an innovative, creative social media expert, you can also lead your own research and share strategies about new marketing channels (Snapchat, Twitch, etc) that the team might not have delved into yet. We encourage you to be curious and suggest new opportunities!

Responsibilities:

  • Promote the app on different social media platforms highlighting WeWard’s vision, mission and features, as well as the benefits of the app and increase the number of followers (1.3M on Instagram and 7.5K on U.S. TikTok)

  • Create, edit and share engaging content in various formats: video, live, photo and written

  • Collaborate with other teams (Product, Customer Success, Revenue) to ensure brand consistency

  • Monitor social media channels to identify trends related to the industry and use adequate tools to keep track of your work

  • Learn from best practices on TikTok such as BeReal, Duolingo, and many other inspirations

  • Maintain an engaging presence on the each platform by keeping closely in touch with our users; replying to DMs, handling requests, replying in a fun and entertaining manner

  • Contribute to the social media and marketing roadmap by participating in weekly sprints and daily meetings

  • Contribute to the elaboration of the UGC strategy and reaching out to influencers for collabs

    What tools does he/she need to master?

  • Adobe Suite (Photoshop, After Effect, Premiere Pro, etc) and Capcut for editing your videos.

  • Social Media Management tools that you will encounter, such as Buffer, SocialPilot, HootSuit.

  • Google Suite (Drive, Sheets, etc), Slack, Notion, Trello would be great as well.

    Soft skills to work in this position ?

  • Creativity and curiosity

  • Effective communication skills (proactive listening) and strong interpersonal skills

  • Enthusiastic, dynamic who’s not afraid to take center stage

  • Flexibility and adaptability

  • Social media expertise and audience research

Work Schedule and Location:

  • Our office is located in New York City, right next to the Empire State Building!

  • At WeWard, we offer a hybrid working schedule: 2-3 days remote work, with 3 days office presence encouraged to foster brainstorming sessions, interpersonal connections and a sense of community.

What we offer… 🎁

100% covered health insurance: We’ve got you and your family’s health fully covered with Aetna. This includes Dental and Vision. At WeWard, your wellbeing is a priority, not an afterthought.

Global work culture: WeWard offers at least one visit per year to get chances to work from our stylish Paris office, blending cultural diversity with professional growth.

Work-Life balance: Work remotely up to 2 days per week. Take advantage of a flexible remote work policy that blends in-office collaboration in our downtown New York City office with a home-based focus.

25 days of PTO + federal holidays: We believe in working hard and recharging harder. Enjoy our generous Paid Time Off policy that empowers you to take the breaks you need, when you need them.

Commuter benefits: We utilize pre-tax dollars that are deducted directly from your paycheck, allowing you to get to work with a little less effort.

401k Plan: We encourage all employees to consider saving for their retirement.

Walking Allowance: An innovative monthly reimbursement for walking!

Our commitments:

SUCCESS March with a team where ambition and passion aren’t just words, they’re our core.

TRUST We entrust you with the freedom to chart your own course, confident in your capacity to deliver outstanding results in your unique style.

EXPLORE Evolve in a culture that’s always on the lookout, embracing new ideas and horizons.

PROGRESS Face challenges head-on, learn, pivot, and grow – we advance together.

SMILE Be part of a life buzzing with positivity and a dash of humor.


Preferred experience

You’re the perfect match if you have… 🎯

🏆 At least 6 months of community management experience in a hyper-growth organization.

💬 Exceptional verbal skills. The ideal candidate must be comfortable making bold moves to maximize our impact.

🎬 Passionate about content creation and about viral trends

📈 A data-centric warrior mind, finding joy in analysis and strategic action.

💡 A creative spirit, always bubbling with groundbreaking ideas.

🦄 A startup soul, hungry to make an indelible mark in a dynamic team.


Recruitment process

Recruitment process ⏳

  • 30-min call with the Kaënaath, Talent Acquisition Specialist

  • 30-min interview with Laura and Kim!

  • A case study (to be prepared at home) followed by a 1 hour debrief with the Marketing team and Yves, our CEO and co-founder, including dedicated time for mutual feedback.

We encourage you to send your portfolio along with your resume and a link to your professional profile (LinkedIn for example) so that we can prepare the interview on our side as well.

We finish with a tour of our offices to introduce you to other members of the team. And finally, if all goes well…  Welcome!

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