IT & SaaS Administrator

IT & SaaS Administrator

  • 59, Rue Jean-Jacques Rousseau, Paris, 75001
  • Permanent contract 
    Education: Not specified
    Experience: Not specified

    This position was filled!

    Who are they?

    Voodoo is a tech company that creates mobile games and apps. With 7 billion downloads and over 150 million monthly active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta.

    The company is one of the most impressive examples of hypergrowth in the ecosystem, having raised over $1B and backed by Goldman Sachs, Tencent, and GBL.

    Voodoo is now a team of over 750 employees worldwide, we’re looking for talented individuals from across the globe to come and entertain the world with us.

    Job description

  • Provide on-site day-to-day hardware and software technical support for our employees and be the first physical point of contact
  • Handle Onboarding and Offboarding: deploy laptops (mostly Macs) with the required configuration, ensure traceability of hardware provided, licenses management…
  • Manage ticketing as a level 1 player. Your role will be critical in answering our daily requests and allocating them to level 2 or 3 depending on the complexity of the request 
  • Support management of computers with MDM solutions (Jamf / Intune)
  • Support management of Voodoo's phone fleet (IOS/Android)
  • Manage storage facilities and be responsible for their organization
  • Maintain and improve the internal knowledge base
  • Collaborate within the team to improve processes and provide efficient solutions
  • Tech environment

  • G Suite
  • Slack
  • Atlassian /Jira Software
  • Azure Active Directory and Office 365
  • MDM : Jamf (Mac & Iphone) & Intunes (PC Windows)
  • SSO, SAML : Okta
  • SaaS Management : Torii 
  • EDR Management : Palo Alto Cortex 
  • Bamboo HR, Lever, Lattice 
  • Cisco Meraki (LAN, WIFI) & Palo Alto (Firewall)
  • VC Systems : Polycom X30 X50 (ZoomRooms)
  • Hardware: 85% Apple, 15% Windows
  • Profile

  • You have already supported Apple / PC devices
  • You have used G Suite and other common SaaS applications
  • You have great verbal and written communication skills in French and English
  • You always want to deliver the best service and are eager to learn new things and improve your knowledge
  • You have strong troubleshooting and problem-solving skills
  • You take initiative and are structured in your day-to-day
  • You want to work in a fast-paced, high growth Scale-Up environment
  • Benefits

  • Competitive salary upon experience
  • Comprehensive relocation package (including visa support)
  • Swile Lunch voucher
  • Gymlib (100% borne by Voodoo)
  • Premium healthcare coverage SideCare, for your family is 100% borne by Voodoo
  • Child day care facilities (Les Petits Chaperons rouges)
  • Wellness activities in our Paris office
  • Unlimited vacation policy
  • Remote days
  • Voodoo

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