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Senior Operation Manager Germany

Permanent contract
Berlin
Salary: Not specified
Starting date: May 19, 2022
No remote work

Virtuo
Virtuo

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The position

Job description

Are you keen to launch from scratch one of the most promising European mobility startups into a new market?
Operations are at the core of Virtuo, our motto: “Right car, right time, right location. Zero defects”. The team is responsible for making strategic & operational decisions, to develop and run our business on the ground.

The Operations Manager role offers the opportunity to implement a successful mobility player in a new country, from the ground up, rapidly operating at scale across Germany.
Working alongside smart colleagues in a stimulating start-up environment, it also represents the opportunity to shape the future of European mobility. If you’re a natural-born leader who has always wanted to take part in the success of a start-up with global ambition, we would love to hear from you.

🎯 Your missions :

  • Run complex, on-the-ground, day-to-day operations; craft and improve processes
  • Build a team of ops executives in each new city, and manage the teams
  • Manage a fleet of cars during their whole life cycle, from delivery to return to the car manufacturer
  • Develop key commercial relationships including car makers, car parks, airports, etc…
  • Optimize our fleet main KPIs: # of damaged cars, utilization rate, car delivery
  • Be responsible for cleaning partners on-boarding, training, monitoring, and retention
  • Implement our expansion strategy in new cities
  • Hire and build your own team and help them grow

⚡What’s cool about this job:

  • Implement a business in a new city from scratch, but with a model that has been proven successful in already 20+ cities
  • Join a fast-growing start-up, a flagship of “la French Tech 120 Startup” with incredible traction in Europe & be a part of an international team (over 4 countries)
  • Work for a startup where your decisions will have an immediate impact
  • Participate in building the Virtuo German team
  • Be a part of the whole Virtuo team, benefit from regular meet-ups with other countries, take advantage of their knowledge, while promoting your own market specifics

Preferred experience

  • 3 years of experience in Consulting or Investment banking or ops role at a start-up
  • Start-up mindset: entrepreneurial, tenacious, and a roll-up-your-sleeves attitude
  • Highly organized – you are very analytical, rigorous, effective at managing deadlines, with strong attention to detail
  • Analytical, confident with numbers
  • Accountable, willing to take initiative, and to learn fast
  • Obsessed with the customer experience and inspired by mobility
  • Fluent in German & English, French is a plus

Recruitment process

  1. Discovery interview with our people team (45min)
  2. Interview with our Lead Expansion Manager (30min)
  3. Technical interview with our COO (60min)
  4. Interview with our Country Manager and culture fit (60min)

🎁 Perks:

💪🏼 A competitive equity package
🚗 Virtuo’s special discount code
🏡 Flexible remote work policy
🪑 Your whole work equipment provided with Fleex
🪜 Career path development and training and programs
🎡 Seminar, team building, and team events throughout the year

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