About the Role
As a City Manager, you will own the Uber Eats business in the Marseille hub (Marseille, Aix, Toulon, La Ciotat) to keep making it grow and improve its financial efficiency.
To do so you will have to make sure we always offer a best-in-class experience to all of our users (customers, restaurant & courier partners) on a daily-basis but also define a long-term strategy and deliver on it.
You won’t be alone to reach this mission ! First, you will lead a local team of six people (Sales, Account Managers, Couriers Coordinator) to make it happen. You will also need to build strong relationships with the teams based in Paris to get the support you need.
What You Will Do
With your team, you will own the development of your market at 360deg: marketplace, restaurants & couriers partners, local marketing actions, budget and external stakeholders management.
- Strategy: Own your market by defining business priorities, set bold timelines to reach those goals and take financial decisions
- Lead a local team: We have local teams on the ground that will help you manage your business. That’s why we look forward to hiring optimistic leaders: developing these teams while shaping the organisation is key to our long term success.
- Develop & Optimize Processes: Uber is a company that moves fast and does things at large scale. You will help design processes; whether it be prospecting, onboarding, account management, training, etc. to fuel growth and drive efficiency.
- Local Courier and Restaurant Partners Relations: Grow number of partners on the platform, manage partner development, monitor metrics, and ensure high-quality experiences on the Uber Eats system to provide the most reliable food delivery service.
- Data analysis: Uber wouldn’t be Uber without all of our data! You will autonomously create analyses and dashboards to the team.
- Work closely with the France Operations Team to implement new processes and products in your city portfolio - and other Territory teams to foster synergies.