What you will do:

The Key Account team at Spendesk helps large customers get the most out of Spendesk and fulfil their desired outcome.

Through empathy, understanding and product knowledge, they advise our users on how to best use Spendesk. Their mission is to:

- Ensure that customers solve their initial pain(s) with Spendesk (satisfaction, retention)

- Guide customers towards their own success (define action plans based on use cases)

- Be the voice of the customer in the company (share new features' ideas & usability issues)

- Ensure that our customers grow with our solution (natural expansion, upsell & cross-sell, detect opportunities & risks)

We're looking for an experienced Team Leader KAM who is eager to tackle new challenges and can help scale, strengthen and lead the KAM team. As the Team Leader KAM, you will collaborate with all the team leaders to ensure that customers' feedback are heard and that we are always putting the customer at the centre. If you are a successful Team Leader KAM lover with a builder mindset, eager to manage a team which will grow in the coming quarters, we'd love to hear from you. We're looking for someone to join our team, either in Paris or #remote.

Key responsibilities

Your background

Skills we're looking for

Desired outcomes

As we are an international team, please submit your application and CV in English.

Benefits:

- Exciting time to join Spendesk in terms of growth and opportunities

- Competitive compensation package with equity (everyone is an owner of the company!)

- Flexible and remote-friendly work environment

- The best equipment for your needs (Macbook Pro, secondary screen, ...)

- Internal social events (hackathon, company-wide parties, offsite, ...)

- Brand-new offices in the heart of Paris, Berlin & London

- A purple Spendesk card (for your work purchases)!

- And more!

What you can expect from the process:

1. A video call with one of our Talent Acquisition Partners to fully understand your career aspirations and answer any questions you have

2. A series of videos calls with members of the team to align on what they will expect from you, and assess your technical skills and job fit

3. A final video call with the Hiring Manager, Head-Of, or C-Level (CEO included) to review any remaining questions