This role will require excellent interpersonal skills and the ability to quickly build and maintain relationships with brand partners that ensure the smooth running of campaigns, exceptional service, and powerful insights that drive customer retention.
This role is predominantly remote, however the post holder will be required to be based in (or within close proximity) to Paris.
Reporting to our French Partnership Director with a dotted line to our Customer Success Lead based in the UK, the successful candidate will need to be organized, efficient and a team player, supporting the other team members with product development, account expansion, creation of collateral, and post campaign analysis will play a key part in this role.
This role requires a high degree of organization, the ability to problem solve and tenacity to make sure campaigns stay on track and brand partners meet their objectives. The skills mentioned below are required for this position.
We split the hiring process into five distinct parts. If you pass one stage, you will proceed to the next. We try to give feedback to applicants if they are not successful but this is not always possible. The process is designed to give you maximum insight into what it is like to work here and also for us to be able to assess your skills as quickly as possible. There are components in this process that require you to invest some of your own time away from the interview.
Screening
30 minute call with Global People Manager to review your resume and verify claims
Interview 1
A 30 minute video/phone call with our EMEA Customer Success Team Lead
Written Task
You will be asked to complete a written task submitted to the French Partnership Director and the EMEA Customer Success Team Lead
Interview 2
Part 1 - A 45 minute video call with our French Partnership Director
Part 2 - A 30 minute meet and greet with a few members of the Customer Success Team
Offer & References
We will make a formal offer, subject to references
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